443,113 questions with Microsoft 365 and Office-related tags

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2 answers

How can I use my MS365 subacription on my new laptop?

I'm setting up a new laptop. Microsoft is asking for new payment method and I can't get past that page. I have a subscription to MS365 already and don't want to pay twice.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-12-01T16:52:08.7466667+00:00
Dick Donovan 0 Reputation points
answered 2025-12-01T17:26:29.63+00:00
DaveM121 808.9K Reputation points Independent Advisor
1 answer

How do I reschedule my exam

I cannot get the link to reschedule my exam as my PC does not meet the requirements. I will need to schedule an in person test.

Microsoft 365 and Office | Other
asked 2025-12-01T17:25:53.24+00:00
Colleen McMahon 0 Reputation points
answered 2025-12-01T17:26:04.56+00:00
Q&A Assist
3 answers

How do I access Word Desktop on my newly acquired Microsoft 360 (office)?

How do I access Word Desktop on my newly acquired Microsoft 360 (office)? I have created mailing labels for years on my old computer with Windows 10, but my new HP computer with Windows 11 tells my I can't do that with Word Online. Extremely…

Microsoft 365 and Office | Word | For home | Windows
asked 2025-12-01T16:41:29.37+00:00
Randolph Shrider 0 Reputation points
answered 2025-12-01T17:24:40.4+00:00
Charles Kenyon 158.4K Reputation points Volunteer Moderator
4 answers

I cannot use the space I've bought

I've already contacted MS support (ticket # 7092605011) but they could not solve the problem and redirected me on this address. They have disinstalled One Drive and then reinstalld it. The account is ******@live.com. I've bought 1TB of disk space on nov…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-01T16:45:51.9333333+00:00
Sergio Fumagalli - Live 0 Reputation points
answered 2025-12-01T17:21:50.27+00:00
JANSHER L 7,080 Reputation points Independent Advisor
0 answers

My admin for our domain cant log back in

[Moderator note: personal info removed] The admin is only given two ways to login for 2fa. Problem is he doesnt have it setup for either of these. Weve havent found a way to recover the account since its a admin and work email. He is the only admin so I…

Microsoft 365 and Office | Loop | For business
asked 2025-12-01T17:05:57.25+00:00
Andrew Mendez 0 Reputation points
edited the question 2025-12-01T17:21:08.57+00:00
Lia V 3,305 Reputation points Microsoft External Staff Moderator
2 answers

Transferring Office 2019

I have Office Home & business 2019 on a disk. I want to transfer the license to my new computer but it does not accept a disk. How do I transfer the license?

Microsoft 365 and Office | Other
asked 2025-12-01T16:48:00.21+00:00
Brian Whalen 0 Reputation points
answered 2025-12-01T17:20:26.4566667+00:00
DaveM121 808.9K Reputation points Independent Advisor
3 answers

Highlighting text in a Word document

I can no longer highlight text in a document using a mouse. What changed?

Microsoft 365 and Office | Word | For home | MacOS
asked 2025-12-01T16:43:35.08+00:00
MH 0 Reputation points
answered 2025-12-01T17:20:09.7866667+00:00
Rez 9,040 Reputation points Independent Advisor
2 answers

Calendar daily bar image arrow disapeared

I noticed that in the calendar view, when there were multiple appointments or meetings on a given date, there used to be an icon that allowed us to open a box and view the entire day’s schedule. Since last week, that option seems to be missing, and we…

Microsoft 365 and Office | Other
asked 2025-12-01T15:58:59.56+00:00
Betty Soliz 0 Reputation points
commented 2025-12-01T17:19:55.6533333+00:00
Betty Soliz 0 Reputation points
2 answers

how to find sharepoint site that I own

I need to find the url for a sharepoint site that I own

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2025-12-01T14:18:52.4733333+00:00
Lockridge, Ronald [USPB] 0 Reputation points
answered 2025-12-01T17:19:22.31+00:00
Ruby-N 5,415 Reputation points Microsoft External Staff Moderator
1 answer

where can I find the imap migration tool

I want to migrate an imap account to MS365. Where can I find the imap migration tool?

Microsoft 365 and Office | Other
asked 2025-12-01T17:18:38.72+00:00
Mark Geerts 0 Reputation points
answered 2025-12-01T17:18:51.7133333+00:00
Q&A Assist
3 answers

Trying to remember standard way to copy one cell of text data to a cell on another sheet

I am trying to link text data in one cell of one sheet to one cell on another, so that the data entered on that cell is automatically entered on a selected cell on another sheet . I did this successfully before , but I seem to have forgotten some part…

Microsoft 365 and Office | Microsoft Forms | For business
asked 2025-11-25T00:39:15.6066667+00:00
Christopher Tavener 0 Reputation points
answered 2025-12-01T17:16:57.91+00:00
Christopher Tavener 0 Reputation points
3 answers

Remove watermark from all pages of a document. When I press remove watermark it only takes it off the first page

I'm editing a doc with watermark on every page. I can remove from the first page but not on the other pages. What am i missing?

Microsoft 365 and Office | Word | For business | Windows
asked 2025-12-01T16:21:49.71+00:00
Pamela Garces Vargas 0 Reputation points
edited an answer 2025-12-01T17:16:05.9233333+00:00
Charles Kenyon 158.4K Reputation points Volunteer Moderator
3 answers

Monthly charges but I don't have a subscription and can't get through to a live agent

Hi, I've discovered that Microsoft has been billing me £8.49 every month since 23rd June (description: MICROSOFT MSBILL.INFO), but I don't have any active subscription with Microsoft. I've logged into my Microsoft account and there are no transactions…

Microsoft 365 and Office | Other
asked 2025-12-01T15:17:43.9366667+00:00
Andrew Abraham 0 Reputation points
answered 2025-12-01T17:16:02.4233333+00:00
Marcelo Mendoza 4,240 Reputation points Independent Advisor
2 answers

I opened an account last week and can not access it

I need help to access my account and it keeps asking me to use Microsoft Authenticator. It does not work. I want a different way to access my account

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-12-01T15:53:10.09+00:00
AE - GAR 0 Reputation points
answered 2025-12-01T17:15:59.8466667+00:00
Lia V 3,305 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Why is excel out by 0.01 on a simple calculation

I'm calculating a simple spreadsheet but the total of two cells is repeatedly out by 0.01 I have tried simplifying it in several ways eg. =+F56+J56 I have also tried SUM of the two cells I have ensured the cells are number not text, and also…

Microsoft 365 and Office | Excel | For home | Windows
asked 2025-12-01T15:09:35.3533333+00:00
j_angles 16 Reputation points
accepted 2025-12-01T17:13:15.4333333+00:00
j_angles 16 Reputation points
2 answers

my outlook will not load new emails on my laptop

my work email is not loading new emails on outlook.

Microsoft 365 and Office | Other
asked 2025-12-01T16:33:22.7833333+00:00
Thomas RMS-Orlando 0 Reputation points
answered 2025-12-01T17:12:47.15+00:00
Marcelo Mendoza 4,240 Reputation points Independent Advisor
1 answer

How to reset MFA?

I am the sole administrator of my Microsoft account and I am currently unable to access it due to a Multi-Factor Authentication (MFA) issue with the Microsoft Authenticator. I have already sent two support emails, but have not received a response. I…

Microsoft 365 and Office | Access | For business | Windows
asked 2025-12-01T17:09:14.47+00:00
AD 0 Reputation points
commented 2025-12-01T17:11:54.21+00:00
AD 0 Reputation points
3 answers

SMS and Voice Call Already Disabled As MFA Option But Still Getting Asked To Setup A Phone Number

I have gone into Entra and disabled SMS and Voice Call as authentication methods, but every time I login, I am still asked to register a phone number. Did I miss a setting?

Microsoft 365 and Office | Other
asked 2025-11-28T17:05:06.98+00:00
Daniel Needemyer 40 Reputation points
answered 2025-12-01T17:09:36.1033333+00:00
Daniel Needemyer 5 Reputation points
2 answers

How can I allow a file to be sent to outside computer? It is saying my file is password protected?

I am trying to upload a file to another business, but it is saying that one of my files is password protected and that i need to remove the password protection and try again??

Microsoft 365 and Office | Other
asked 2025-12-01T17:05:02.9233333+00:00
Gale Leonard 0 Reputation points
answered 2025-12-01T17:08:22.26+00:00
Gale Leonard 0 Reputation points
1 answer

hackeron mi cuenta, no puedo usar mi corre, conttraseña y numero, envio formularios y ninnguno me da respuesta, que pésimo soporte tecnico

Estoy iniciando sesión, mi cuenta era activa, tengo juegos comprados y nadie da respuesta. Necesito recuperar mi cuenta y ese formulario de recuperación no sirve.

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2025-12-01T17:08:00.8266667+00:00
JUAN SEBASTIAN LOPEZ BETANCOURTH 0 Reputation points
answered 2025-12-01T17:08:14.0466667+00:00
Q&A Assist