Hello! Pillow on the Apple Watch requires Bluetooth only if you want alarm and audio recordings due to technical limitations imposed by watchOS. Hopefully, this will change in upcoming updates of watchOS. Either way, we are working on an update that will greatly simplify this process. Thank you for your understanding!

Vielen Dank für diese tolle Bewertung! Es bedeutet uns wirklich viel, dass du Pillow seit über einem Jahr jede Nacht benutzt und immer noch so zufrieden damit bist. Wir freuen uns besonders, dass alles mit deiner Apple Watch SE und Health reibungslos funktioniert – klingt, als wäre Pillow mittlerweile ein fester Teil deiner Routine!Und hey, ein versehentlicher Kauf führt normalerweise nicht zu einer Verlängerung um ein ganzes Jahr – das nehmen wir als großes Kompliment 😄Nochmals vielen Dank für deine lieben Worte und dafür, dass du Teil der Pillow-Community bist!

Hello! Kindly note that audible alarms require the Bluetooth & WiFi to be ON in order to function. Haptic (vibration) alarm on the other hand doesn’t require neither Bluetooth nor WiFi. It will function whether they are switched off or not. If you wish to turn on the haptic alarm on the Apple Watch please: 1. Open Pillow on the Apple Watch 2. Scroll to the Bottom of the Screen 3. Tap on the "Settings" button 4. Verify that the "Apple Watch haptics" are checked and the "iPhone speaker" option is not, depending on whether you want the alarm to also sound loudly on the iPhone’s speaker or not. If you require further assistance, please contact our support team! To contact support: Open Pillow on your iPhone › Tap on the Settings icon › Select ‘Helpdesk’

Hello! We are thankful to all those that purchased Pillow Premium as a one-time in-app purchase. The one-time in-app purchase model gives you unlimited access to all the premium features that were available at the time of the purchase. It doesn't guarantee the addition of new features after the initial purchase or access to them, if any. After switching to subscriptions, you have kept full access to all the premium features that were available at the time of the purchase. In fact, we've allowed access to even more premium features and content at no additional cost which is extremely rare, including a full rewrite that took many years to complete.Thank you for your kind understanding.

Hello! All users that unlocked the Premium features prior to v.3.9 don’t have to purchase a subscription and get all the currently available premium features for free forever. To restore your purchase, please make sure that you are signed in on your device with the same Apple ID that you used to purchase Pillow the first time. Then open the app' settings by clicking on the cog icon at the bottom left corner of Pillow's alarm setting screen (main screen) and tap on the "Restore purchase" button. The premium features should unlock on your device without charging you for a second time. If you require further assistance, please contact our support team. To contact support: Open Pillow on your iPhone → Tap on the Settings icon → Select 'Helpdesk'.

Hi,Sorry for the confusion. Pillow is free to use and includes basic features. The screen you’re seeing offers a free trial for Premium so you can try all features.The trial doesn’t require upfront payment and can be canceled at any time. After canceling, you can continue using the free version of the app.Thank you for the opportunity to clarify 💜