This app used to be great. It did exactly what you expected it to, with a free trial, and if you wanted full access you could’ve paid 5 pounds one time, and you got full access to mostly stories from the “sleep lab” which by the way, the way it’s integrated, it’s pretty useless. It doesn’t feel personalised, and only unlocks some stories as you use the app. But with the price I was fine with it, it was ultimately a sleep tracker and it did that just fine. You could see REM sleep and other aspects of your night. When I paid those 5 pounds I was advertised that I will have unlimited life time access to the future updates and features. But when I returned now after 2 years, the app recognises that I paid that money, however, I have no longer access to REM sleep, awakening data and so on. This app as well, has fallen into the hell of yearly subscriptions, honestly the primary selling point for me was that it was the only app that didn’t require you to pay yearly for full access, like it’s some much needed tool, that you can’t live without, for you to pay yearly. Ultimately I feel scammed, like I just paid some money to support this used-to-be-great app development for it to ultimately dip it’s hand into people’s pockets, and then shove their middle finger in my face telling me that I now have to pay for the features that I was ADVERTISED I will have available for the rest of my life. I will report to apple about this, as I don’t see this behaviour fit in the appstore.
Hello! If you purchased Pillow Premium as a one-time in-app purchase you have indeed full access to all available premium features and content at the time of purchase. (If you are having problems restoring your purchase, our support team will be happy to assist you.) We even added more premium features and content after that which extremely rare if not unique. All apps that share the same business model as Pillows' offer new content and features as paid updates (e.g. Users that purchased Photoshop v.1.0 don't have free lifetime access to all current and future versions of Photoshop). Pillow has been in continuous development since day one. Our team has been working hard, adding new features, premium content, providing technical support, maintaining and updating the existing code, doing research and making sure the app supports the latest devices and code advancements (support for the Apple Watch, Home Screen Widgets, Lock Screen Widgets, Siri and Shortcut etc.) which you also get for free. Pillow is a much better app from what it used to be 3 years ago and we are so glad it has kept growing and flourishing. Pillow has an earned an Editors' Choice distinction and its has never been more highly rated by users worldwide. We feel great respect of all our users and it gives great happiness every time we read a review of how much Pillow has helped them.Building an app like Pillow as it stands today would have never been possible without the support of people who chose to purchase a subscription. We have never compromised on our build quality, we have never added annoying, privacy-invading ads and we will keep working hard to make Pillow the best app to help you live a better life by discovering the benefits of better sleep. In that direction, your feedback is very much appreciated.We hope that you keep enjoying Pillow and we are thankful for your feedback and kind understanding.