After taking 28 orders today, you guys have decided to punish me for not taking the last 5 orders that we’re $2.50 or to stores I have repeatedly said I don’t want to go to due to extremely long lines and low pay. So you’ve put me on pause because I haven’t taken the last few orders, but jokes on me because I can neither Resume Dash or End Dash because the app is glitching. So as much as I would like to keep taking orders, I can’t. I’ve restarted my phone and the app multiple times. Punishing your drivers for not taking minimum payout orders is not a smart move. Paying drivers what they deserve for an order that takes 30 minutes to complete due to lack of staffing these days or lobbies being closed would be an excellent way to get orders delivered and keep your drivers working. I wanted to deliver at least a few more orders but I guess I’ll have to wait for my dash to end naturally. Good job with the glitch. I truly feel valued after delivering almost 30 orders for you today and being kicked off at the end :/ (sarcasm) please value the very people who are making you money. And please value your customers and stop hiding tips, this makes it so they don’t receive their order as quickly. Also there should be an option for “payout is too low” for why drivers are declining orders, if you HONESTLY want to know why. Or “mileage to payout ratio isn’t enough”. We deserve to be paid out properly for the work we do. Increase base pay proportionate to mileage and I’m sure many orders that are being neglected will be taken.

So I love door dasher it’s quick cash when needed. I do think though some improvements can be made like say the dashers are dashing in one sector and it goes dead we should be able to see it right away and show us the other areas that are busy so we can make quick decisions on the road. At the moment while we are dashing we can’t see the other areas or even the area we are dashing if they are busy or not. Maybe even go as far as hey this area isn’t busy anymore but this area is would you like to start dashing here. Love the hourly wage aspect, but we should get paid more for gas especially when we get sent out to the boonies most of the time and they don’t tip well or at all. Which shouldn’t even be a option. They need at least cover our gas price. That’s like 4.00 a gallon most times it’s less. So even if door dash figures it in a 1.00 extra per delivery for gas would help. No matter if the order is cancelled or it didn’t get sent to the restaurant we still drive there and the half pay is great but still should get that 1.00 plus the half pay. It isn’t just gas we use when we drive. You have oil, tires etc. Your company is a great way to make money for sure but your drivers are the front line we deal with both restaurants and consumers they need to be taken care of a little better. Offer incentives like for every 5k we drive you pay 25 towards oil change sent to our dasher direct. Offer free swag for other occasions stuff like that

I have been DoorDashing for well over a year and I’m a Platinum member. The DoorDash Dasher app is good, but it needs a few updates to make it great. 1). The most critical update should be to the navigation tool within the app: currently, the navigation tool is set to help you take the fastest route… the problem with this is that it does not alert the driver of any road closures due to car accidents or construction, (which is baffling as all other navigation apps have this figured out). The app struggles horribly to reroute you, and insists on taking the quickest route, often resulting in failure to arrive on time. Please update the navigation tool to include these safety features. 2). The Dasher App does not verify if you can lift more than 50 pounds repeatedly. Additionally, the offers that the Dasher receives does not indicate the weight of the order. Yesterday, the app took me to Lowe’s to pick up over one thousand pounds of river rock, and unfortunately, rejecting this order as a safety concern would have affected my ratings, so I feel it’s important for DoorDash and the customer to be transparent about the weight of the Customer’s Order as a means to prepare the Driver. 3). I am not seeing any follow up (by DoorDash) on any of the safety concerns I submit through the app. I see the email, but there is no follow up whatsoever. Overall I’m happy with the DoorDash Dasher app, but I feel I could be even happier with these critical updates.

I enjoy the dasher app. Allows me to make some extra money on the side and work around my schedule at my convenience. It is not without drawbacks though. First it’s supposed to work with CarPlay. It does not! I have done all the updates, etc still doesn’t work on CarPlay and this is on more than one vehicle. Secondly when they alert you to an opportunity they need to be more clear on where the delivery is going to. A lot of times the delivery alert makes it look local, but then come to find out it’s upwards of a 20 minute drive each way from the pickup. With that said there should be an option to allow you to say within a certain perimeter of the dasher zone for instance to be able to stay in one town. I know it’s less opportunities but it is vital when you are trying to run dashes in a certain timeframe. Thirdly the in app gps only works in vertical view it does not chance to horizontal. I’ve been using Waze instead. Fourth, there needs to be a work around when delivering to a poor cell reception zone. I should not be taking a hit on my account when I cannot upload a picture or mark a delivery as being dropped off due to no phone reception. One more thing I found (idk how true it is for others) becoming gold status has made dashing more difficult. Magically the zone I would normally work in has become unavailable and the app won’t let me schedule saying either time no longer available or giving an error. Going back down to silver status made this zone available again. Doesn’t make sense. Hopefully they fix these things.