I wanted to make a note of a number of changes I am unhappy with. First, whenever there is a typo (red line underneath a misspelled word, etc.) used to I would right click and then easily select the correction. NOW, right click does not work for this but rather it wants a left click. Whenever I click the left click and then the drop down comes with the guessed corrections it almost NEVER works when I click it… The update is much slower and works about 50% of my 1st attempts…Second, the new attachment feature in new drafts is completely unnecessary and unwanted. Now, when I go to drag an attachment to my email I almost always attach it on the left side which now no longer just attaches the attachment file, it converts to a text link attachment in the body of the email. This is frustration, because I will NEVER need this feature and it disrupts my workflow multiple times per day. There are so many unwanted changes each time you put out an update to Outlook. I don’t know why Microsoft feels like there needs to be changes so often and “fixes” to things that were not problems or issues to begin with. This is incredibly frustrating to businesses and organizations who are used to processes and functionality and then have to learn a new way that is genuinely less efficient and aggravating. I know Gmail does not change functionality this dramatically and often.

There are several features that I am used to as a business user on Windows. Recently there is a removal and "dumbening down" of features both for Windows and I assume Mac users. Search options on both platforms leave a lot to be desired. Trying to combine multiple search terms leads to frustration with inaccurate or incomplete results. In a corporate setting there are hundreds if not thousands of messages in my archive and I need to be able to search them to find "receipts" and other artifacts of business. Categories used to be of help, but the fact that those have undergone changes in the "new" Outlook where they are presented as a prefix to the subject in lieu of a distinct column that can be grouped/sorted is highly frustrating.Would love to have a Microsoft Outlook developer sit with me for a couple of days to watch me try to work...I can do the basics, but I feel like there is more that SHOULD (and WAS) possible.

Where do I start, the Outlook app on Mac is so limited. There are a ton of things that you have to use the online version just to perform or configure. If you're used to Outlook on PC and you switch to a Mac, it's even more frustrating. I wanted to have a group of contacts that I can easily send emails to on a regular basis and figuring this out on Mac was so darn hard. I created a 'Group' thinking this was the right thing to do only to find out that there is a difference (on PC) between 'Groups' and 'Contact Groups'. After Googling and racking my brain, I find out that 'Contact Groups' are known as 'Contact Lists' on Mac. If you create the contact list (which you have to alter a setting in preferences just to have that option), you can't see a list of your contact lists unless you use the web browser version. If you maximize the window, you can't create a new email or pop out an email into an actual new window. It'll show up as an immovable pop up that covers the main window. When trying to route my Outlook mail through the Apple Mail App on my iPad, there's a bug that won't allow me to sign in to my Microsoft account (I'm able to do it on my iPhone) thereby not allowing me and of course it is impossible for me to get in contact with some type of customer support. And there are so many more examples. Overall, they're not spending enough energy into optimizing the Outlook for Mac app, the UI can be quite overwhelming, they try to mimic PC functionality in ways that don't work for the Mac context, and good luck trying to get in contact with customer support. If you are a Mac user and aren't required to use Outlook...RUN! Use something else.

This is literally some of the worst software that I am FORCED to put up with that I would NEVER use if I didn’t have to. It has almost nothing going for it outside of the fact that I can in fact sign in. Outside of that everything else breaks about 15 times a week at the WORST times possible and I am an out of state employee so it takes HOURS for anyone to get back to me about Microsoft issues at my company… If your stuck using it, look into a windows computer otherwise your going to HATE yourself. If your using this on your iPhone its basically fineish (truly it does work and with less issues than through MacOS but still has some problems and the controls are KIND OF counterintuitive in IOS as its a slimmed down version of the computer program.) If I didn’t have as many issues signing in through the web browser as I do for work (two factor authentication and multiple accounts that I bounce back and forth between) I would not touch this programming with a ten foot pole.Could just be a me problem but mid February I have to uninstall and reinstall the entire program for anything that resembles an update because it completely bricks the app and I cannot even open it (it will randomly close on its own and not restart and then wont update for 20 minutes in the middle of the workday which my employer LOVES).Microsofts email system isn’t the issue here its this ridiculous excuse of a program that they consider acceptable for people not using a windows system. They could do better but clearly dont feel like it as after 5 years I’ve finally been prompted to write a review because its just gotten that much worse.