TikTok Seller

Quản lí cửa hàng bằng di động

Chỉ dành cho iPhone

Miễn phí

22 N xếp hạng
Độ tuổi

4+
Điều khiển in-app
Danh mục

Kinh Doanh
Nhà phát triển

TikTok Ltd.
Ngôn ngữ

VI
+ 35 ngôn ngữ
Kích cỡ

498,1
MB

iPhone

Với ứng dụng Tiktok dành cho Nhà bán hàng phiên bản điện thoại, bạn có thể đăng ký tài khoản, tạo và quản lý sản phẩm, quản lý đơn hàng, hoàn đơn/hoàn tiền, chăm sóc khách hàng, phân tích doanh thu và nhiều tính năng tuyệt vời khác

Xếp hạng & nhận xét

4,6

/5

22 N xếp hạng

A Tad frustrating
05/09/2025

Frustrated by app2
I like the fact that it does have a product review for me to correct what I need to. What I don’t like is a month later to get a violation because of something wrong with the jar. I do mystery jewelry jars. I don’t take pics of everything to keep it a mystery but I get a violation on the same pics I took for the review. For a new seller this is very frustrating. The appeal process is not user friendly. And there’s no way to gain the points back except what it looks like as time. I’ve not seen any quizzes to help restore points. The one thing I did find it will fall after 6 months. I got another violation because I personally named the type of jar it was and that was apparently a brand violation. They don’t let you fix your mistakes or correct that, just a deduction of points. I think the appeal process needs a little more work to help with your new sellers who aren’t trying to violate any standards. It should allow you to correct not just deduct. Teach what is wrong in the initial review of the product instead of some time after.
A Tad frustrating
05/09/2025

Frustrated by app2

I like the fact that it does have a product review for me to correct what I need to. What I don’t like is a month later to get a violation because of something wrong with the jar. I do mystery jewelry jars. I don’t take pics of everything to keep it a mystery but I get a violation on the same pics I took for the review. For a new seller this is very frustrating. The appeal process is not user friendly. And there’s no way to gain the points back except what it looks like as time. I’ve not seen any quizzes to help restore points. The one thing I did find it will fall after 6 months. I got another violation because I personally named the type of jar it was and that was apparently a brand violation. They don’t let you fix your mistakes or correct that, just a deduction of points. I think the appeal process needs a little more work to help with your new sellers who aren’t trying to violate any standards. It should allow you to correct not just deduct. Teach what is wrong in the initial review of the product instead of some time after.
Seller app for phone
07/09/2024

Sunshine andDaiaiesCustomsCo
So I almost got my Shop taken down because I couldn’t get my orders to go over to my Shopify store because I do sellers shipping. The reason why is it because of TikTok shop well when I pull it up on my phone if it says order and it only does it once it don’t show the whole page page you can’t scroll. It just gets stuck on that. So I don’t know what the deal is or where the problem lies but y’all need to get it fixed because when you open up your phone to your seller app, you should be able like it says to go through Phil products do this do that but you can’t even see your products you can’t even I tried to scroll over and it wouldn’t let me so that I could screenshot my orders number. Well I didn’t get to so I go back in and it just says urgent order to fulfill and I can’t find the order anywhere. It doesn’t make any sense. There’s no one to get a hold of I emailed all the emails I could find I had chat help me. It’s not a real person so it just gives you generic things that you already have access to, but yeah y’all need to fix it to be better for the sellers especially on a cell phone because I’m not not everybody’s gonna carry their laptop or computer everywhere with them. Ti to seller shop is SDCCo. My page is Sunshine And Daisies Customs Co. and another thing it keeps saying my account is closed, but it’s not so I need to talk to somebody. I’ve got to figure my stuff out.

Phản Hồi Từ Nhà Phát Triển
Dear Sunshine andDaiaiesCustomsCo, We do apologize for the inconvenience this may have caused you.To assist further on your concerns, please tell us your concern in detail via the seller ticket in the seller center https://seller-us-accounts.tiktok.com/account/login. We will check on the issue and get back to you as soon as possible. TikTok Shop Seller Service Team
Seller app for phone
07/09/2024

Sunshine andDaiaiesCustomsCo

So I almost got my Shop taken down because I couldn’t get my orders to go over to my Shopify store because I do sellers shipping. The reason why is it because of TikTok shop well when I pull it up on my phone if it says order and it only does it once it don’t show the whole page page you can’t scroll. It just gets stuck on that. So I don’t know what the deal is or where the problem lies but y’all need to get it fixed because when you open up your phone to your seller app, you should be able like it says to go through Phil products do this do that but you can’t even see your products you can’t even I tried to scroll over and it wouldn’t let me so that I could screenshot my orders number. Well I didn’t get to so I go back in and it just says urgent order to fulfill and I can’t find the order anywhere. It doesn’t make any sense. There’s no one to get a hold of I emailed all the emails I could find I had chat help me. It’s not a real person so it just gives you generic things that you already have access to, but yeah y’all need to fix it to be better for the sellers especially on a cell phone because I’m not not everybody’s gonna carry their laptop or computer everywhere with them. Ti to seller shop is SDCCo. My page is Sunshine And Daisies Customs Co. and another thing it keeps saying my account is closed, but it’s not so I need to talk to somebody. I’ve got to figure my stuff out.
Phản Hồi Từ Nhà Phát Triển 30/04/2024
Dear Sunshine andDaiaiesCustomsCo, We do apologize for the inconvenience this may have caused you.To assist further on your concerns, please tell us your concern in detail via the seller ticket in the seller center https://seller-us-accounts.tiktok.com/account/login. We will check on the issue and get back to you as soon as possible. TikTok Shop Seller Service Team
No sense
21/12/2024

Nobody carez
I keep getting told that my items violate policy with no explanation, I put in an appeal it says denied for not providing proper documentation. Again does not specify what documentation. I got an email stating I violated these policies followed by strings of numbers and a link to policy page. I’m thinking ok like anyone has time for that, yet when I go through policy page there are no strings of numbers associated with individual policies. Who is this for? How are we supposed to have any idea what the problem is or how to fix it? This is more needlessly complicated than silent hill riddles. Also all my stats are wrong, I had been enrolled in and participating in the partnership commission program then all of a sudden just as not anymore? Can’t see or find my earnings anywhere, chat support has been of no help and that’s only when I can find it and that’s only if they actually respond which could be that day or a week or more later. I only have my phone so if this thing works on laptop then you guys need to make it work for our phones too. Though I have a strong feeling it’s just as bad, please correct me if I’m wrong, this needs serious serious work fellas, tiktok shop is broken.. if it ever worked at all
No sense
21/12/2024

Nobody carez

I keep getting told that my items violate policy with no explanation, I put in an appeal it says denied for not providing proper documentation. Again does not specify what documentation. I got an email stating I violated these policies followed by strings of numbers and a link to policy page. I’m thinking ok like anyone has time for that, yet when I go through policy page there are no strings of numbers associated with individual policies. Who is this for? How are we supposed to have any idea what the problem is or how to fix it? This is more needlessly complicated than silent hill riddles. Also all my stats are wrong, I had been enrolled in and participating in the partnership commission program then all of a sudden just as not anymore? Can’t see or find my earnings anywhere, chat support has been of no help and that’s only when I can find it and that’s only if they actually respond which could be that day or a week or more later. I only have my phone so if this thing works on laptop then you guys need to make it work for our phones too. Though I have a strong feeling it’s just as bad, please correct me if I’m wrong, this needs serious serious work fellas, tiktok shop is broken.. if it ever worked at all
Worst customer service ever
06/03/2024

Kira Adar
Revised:After following their suggestion beneath my review, I reached out to TikTok despite encountering significant issues with them before. Disappointingly, my attempt yielded automated responses and no assistance in resolving the issue of them withholding funds from my boutique shop. It seems they are uninterested in releasing the funds, and I strongly advise fellow small business owners to steer clear of this platform. It appears they are unfairly targeting and harming small businesses, seemingly with the intent of absconding with their profits.BEWARE I manage multiple businesses under the same LLC, utilizing DBAs for each. Initially, I registered two ventures - a women's clothing store and a soap and skincare business. While addressing shipping challenges with the clothing shop and actively collaborating with TikTok to resolve those issues, they unexpectedly shut it down for shipping violations. Surprisingly, my soap shop, which hadn't made a sale, faced a similar fate due to “shipping issues.” Despite relentless efforts to contact TikTok Shop for resolution, automated responses hinder progress, making it challenging to reinstate both businesses. Despite initially enjoying TikTok Shop, the lack of human oversight in ticket handling creates frustrating obstacles post-removal. Although I initially sought clarity and resolution for issues with both my shops, the current situation has led me to reconsider the value of continuing with TikTok Shop. After extensive online research, it appears that such challenges are not unique to my businesses, and this seems to be a common experience for many small businesses. I would advise sellers to exercise caution when considering TikTok Shop.

Phản Hồi Từ Nhà Phát Triển
Dear Kira Adar , We do apologize for the inconvenience this may have caused you.To assist further on your concerns, please tell us your concern in detail via the seller ticket in the seller center https://seller-us-accounts.tiktok.com/account/login. We will check on the issue and get back to you as soon as possible. TikTok Shop Seller Service Team
Worst customer service ever
06/03/2024

Kira Adar

Revised:After following their suggestion beneath my review, I reached out to TikTok despite encountering significant issues with them before. Disappointingly, my attempt yielded automated responses and no assistance in resolving the issue of them withholding funds from my boutique shop. It seems they are uninterested in releasing the funds, and I strongly advise fellow small business owners to steer clear of this platform. It appears they are unfairly targeting and harming small businesses, seemingly with the intent of absconding with their profits.BEWARE I manage multiple businesses under the same LLC, utilizing DBAs for each. Initially, I registered two ventures - a women's clothing store and a soap and skincare business. While addressing shipping challenges with the clothing shop and actively collaborating with TikTok to resolve those issues, they unexpectedly shut it down for shipping violations. Surprisingly, my soap shop, which hadn't made a sale, faced a similar fate due to “shipping issues.” Despite relentless efforts to contact TikTok Shop for resolution, automated responses hinder progress, making it challenging to reinstate both businesses. Despite initially enjoying TikTok Shop, the lack of human oversight in ticket handling creates frustrating obstacles post-removal. Although I initially sought clarity and resolution for issues with both my shops, the current situation has led me to reconsider the value of continuing with TikTok Shop. After extensive online research, it appears that such challenges are not unique to my businesses, and this seems to be a common experience for many small businesses. I would advise sellers to exercise caution when considering TikTok Shop.
Phản Hồi Từ Nhà Phát Triển 21/02/2024
Dear Kira Adar , We do apologize for the inconvenience this may have caused you.To assist further on your concerns, please tell us your concern in detail via the seller ticket in the seller center https://seller-us-accounts.tiktok.com/account/login. We will check on the issue and get back to you as soon as possible. TikTok Shop Seller Service Team

Chúng tôi sẽ thường xuyên cập nhật ứng dụng để mang đến cho bạn trải nghiệm tốt nhất. Vui lòng bật cập nhật tự động để đảm bảo bạn được cập nhật lên phiên bản mới nhất. Bản cập nhật này bao gồm: - Sửa lỗi và các cải tiến nhỏ

Phiên bản 10.4.0

10 giờ trước

Dữ Liệu Liên Kết Với Bạn

Dữ liệu sau đây có thể được thu thập và liên kết với danh tính của bạn:
- Thông Tin Liên Hệ
- Mã Định Danh
- Dữ Liệu Sử Dụng
- Chẩn Đoán