Sangoma

Meet Nancy Leiva, the VAR Channel Account Manager in the East. Nancy partners directly with channel organizations to understand their business goals and help them scale. Backed by Sangoma’s 40+ years of experience and communication platforms, she works closely with each partner to maximize the value of integrated cloud, hybrid, and on-prem solutions. When Nancy logs off for the day, you will usually find her either chasing her grandkids or negotiating with her goats. Both keep her on her toes, but only one eats everything in sight!

In case you missed it: telecom compliance is no longer optional. If you’re a CSP, MSP, or ITSP, here’s what you need to know: 1. STIR/SHAKEN call authentication is required under the TRACED Act 2. Your Caller ID reputation could be labeling your calls as “Spam Likely” 3. Do-Not-Originate (DNO) call blocking is required per the FCC’s Eighth Report and Order If you’re not sure where you stand on any of these, it’s time to take a closer look. Check out our latest telecom compliance resource and see how easy Sangoma Carrier Voice makes it: https://hubs.ly/Q04dD6Jl0

Firewalls are great, but a lot more is needed to keep businesses secure. Sangoma’s Managed Security services deliver a complete security package that includes antivirus, web filtering, botnet protection, app control, and more. Everything you need to protect from internal and external threats. Here’s how it works: → We manage your security from A to Z. → Our experts keep your defenses up-to-date with daily intrusion prevention updates. → Remote workers? We’ve got them covered with secure SSL VPN access. Reach out to a Sangoma Channel Manager to learn more or go to https://hubs.ly/Q04cBbLm0

This week on Meet Team Sangoma, we are highlighting Sam Park, Regional Channel Manager out West! Sam’s top priority is ensuring our partners receive the dedicated support and training they need to succeed. Sam is passionate about equipping you to connect customers with the industry's most reliable communications solutions. Sam thrives in building a strategic foundation that future-proofs your business for long-term success. In his free time, Sam is usually chasing after his two kids or cheering on the Dodgers, Lakers, and Raiders. His guilty pleasure is reality TV. If it exists, he has probably watched it.

AI that actually works for your business, built on a solid voice foundation. That’s Sangoma AI. From conversational IVR to chatbots, we’re transforming industries like healthcare, retail, manufacturing, education, and hospitality. Find out what Sangoma AI can do for you: https://hubs.ly/Q04cB5W80

Hot take: AI voice doesn’t fail because of the model. It fails when the call hits the network. Latency, routing, compliance, call volume… that’s where most deployments fall apart. Sangoma CEO Charles Salameh shares his perspective on why infrastructure is becoming the most important layer in the AI agent economy and the critical role Sangoma plays in it. Give it a read: https://hubs.ly/Q04d5nlc0

Move over peanut butter and jelly, there’s a better duo in town: NetOps and Sangoma’s Managed Network Services. NetOps is a centralized network monitoring solution with 24/7/365 visibility. Through a user-friendly dashboard, you get a clear view into the performance of your Sangoma managed network and security services, with customizable, interactive views that help you make smarter decisions. Included with all Sangoma Managed Network Services, NetOps is the piece that brings everything together. Reach out to a Sangoma Channel Manager to learn more about this incredible pairing.

Wow... what an incredible week at Channel Partners!! Great to connect with partners old and new, share a bit of the Sangoma secret, and yes… track down a few pink ducks along the way. At Sangoma, being channel-first isn’t just something we say. It’s how we show up with the solutions, support, and programs that help you grow your business. If we didn’t get a chance to connect, let’s change that. Reach out to a Sangoma RCM to get started.

We’re here meeting you where you win at Channel Partners. Plexiglass Room #5 or Bassano #2709 has it all: voice solutions across cloud, hybrid, and on-prem, plus networking, security, pink rubber ducks, daily prize drawings, and more! Meeting you where you win means supporting you in the here and now, regardless of where you are or what you sell. With the right solutions and training, you can earn more this year than ever before. Stop by to see what the Sangoma secret is. 👀