Knowledge Center

Public Space Management and Operations

Operations of a place requires the daily management of the physical space, whether publicly or privately owned, that encompasses cleaning, beautification, wayfinding, infrastructure maintenance, outreach, green space, and parking. Place managers address both the actual and perceived safety and security issues of a place by providing services, outreach and facilities. Place managers foster relationships with local and regional providers to share resources and information with the goal of cultivating safe and vibrant communities. Clean and safe teams have evolved within some districts to include engagement and intervention for those in need within our urban places.

Open Streets Create Community

May 09, 2025 Presentation

This presentation will showcase a hands-on approach to public space management and share valuable lessons from creating a people-first transformation. Gain insights into how strategic activations and strong partnerships contribute to a dynamic urban environment that attracts people, supports local businesses and strengthens downtown vibrancy year-round.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Cultivating Creative Placemaking

May 09, 2025 Presentation

Public spaces should be for everyone. Learn from two districts on how they have implemented placemaking grant programs. Learn how their processes are encouraging applications from anyone with an idea to program public spaces through community-focused events and art.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

The Future of Downtown Safety – Partnerships in Action

May 09, 2025 Presentation

Enhancing safety and fostering collaboration are core priorities for UMPOs throughout the nation. By working closely with police and community partners, they continue to find innovative ways to collaborate on initiatives that help improve public safety, resource deployment and communication.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Ambassadors in Action: Tailoring Downtown Services for Community Needs

May 09, 2025 Presentation

Ambassador programs are not one-size-fits-all. Cities across the country are designing programs to meet their unique needs—whether focused on mobility, safety or social services. This presentation showcases three distinct ambassador models from Tampa, University Circle, and Tulsa.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Green Infrastructure & Urban Tree Health

May 09, 2025 Presentation

Public space management and maintenance is an important part of the work we do as UPMO’s. Read this presentation and learn two districts are cultivating public private partnerships for innovative maintenance and landscaping treatments in urban forestry.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Cultivating Placemaking with Economic Impact

May 09, 2025 Presentation

Economic Development drives our mission to support constituents and ratepayers while enhancing place vibrancy through programming, events, art and merchant support—all within a clean, safe environment. How can we choose the right path and maximize our initiatives?

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Innovations in Technical Assistance for Modern Retail Revitalization

March 14, 2025 Presentation

For the last 3+ years, the place management community has explored ways to address retail vacancies through creative pilot programs. Now we’re asking how to turn those programs into retained and viable businesses. The path towards the finish line for success in downtown vibrancy has moved.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Entertainment Zones Unleashed – A Blueprint for California’s Downtowns

March 14, 2025 Presentation

This presentation covers Entertainment Zone legislation to energize public spaces and activate downtowns across California. Discover practical strategies to transform underutilized spaces into lively social hubs that enhance community engagement and stimulate local economies.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Safety In Numbers – A Collaborative Approach to Building a Culture of Safety

March 13, 2025 Presentation

This session highlights the success of a 15-year collaborative safety initiative in San Francisco’s Tenderloin neighborhood. Safe Passage is a model program that unites residents, volunteers and program partners to protect the safety of children, families, seniors and pedestrians as they traverse challenged sidewalks.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

The Role of Urban Parks in the Downtown Renaissance

March 13, 2025 Presentation

Small downtown parks and plazas are microcosms of a city’s health. They can end up being the media poster child for negative activity plaguing a city or they can be the bustling nucleus of the city’s return to vibrancy. Explore examples from San Francisco, Oakland and Seattle.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!