Tabrez Anwar

Your risk models don’t know these customers. But your growth targets need them. Deep dive into the episode between Yamini Bhat, CEO of Vymo and Vipul Agarwal, President at Piramal Finance, releasing tomorrow❗ #FinAI #BFSI #SalesProductivity #FinancialServices #BankingInnovation #SelfEmployedIndia #FintechIndia #ThoughtLeadership

36

Ever wonder how every swipe and EMI payment of your credit card shapes your credit history? While credit cards have made purchasing easier than ever, join Mr. Bhushan Padkil, Senior Vice President, Sales, TransUnion CIBIL, and Aly Hajiani, aka That Credit Card Guy, to understand the impact it has on your credit profile. In this latest episode of the Know Your CIBIL Podcast, you will understand: - Why starting early sets you up for long-term credit success - The value of checking your CIBIL Score regularly - Smart, responsible ways to use credit cards - How disciplined credit habits can lead to financial and lifestyle rewards Tune in now and take the first step toward a stronger financial future! #CreditAwareness #FinTech #KnowYourCIBIL #CIBILScore #AlyHajiani #TheCreditCardGuy #KYC

101

2 Comments

Kumar A. has been appointed AVP, Collections Operations at Neu Money, taking on a senior mandate focused on collections strategy, debt recovery and operational performance. Based in Bengaluru, he will be responsible for strengthening collections operations and driving more structured approaches to portfolio servicing and recovery. The appointment comes as digital lending and financial-services businesses place greater emphasis on disciplined credit operations, sustainable recoveries and technology-enabled collections. Kumar’s experience across servicing, collections and account management positions him to contribute to the development of scalable recovery processes while balancing operational efficiency with customer outcomes. His move to Neu Money marks a progression from team-level collections leadership into a broader operational role, with responsibility extending beyond execution to strategy, performance management and the effectiveness of the overall collections function. Kumar joins Neu Money after more than four years at MPOWER Financing, where he served as Team Lead – Servicing and Collections, developing expertise in collections strategy, accounts receivable and debt recovery. Before that, he spent over four years with Midland Credit Management, an Encore Capital Group company, progressing as an Account Manager with a focus on debt collection and data analysis. His early career included a role as Technical Support Associate II at Convergys, giving him an initial foundation in customer-facing operations and technical support. Across these roles, Kumar has built functional depth in collections, servicing, recovery operations and performance management. His career trajectory reflects a steady shift from frontline customer and support functions into specialised financial operations and, now, senior collections leadership. #CXOSparks #CollectionsLeadership #Fintech #FinancialServices

10

3 Comments

The RBI’s draft guidelines on mis-selling mark a clear shift from product push to suitability and explicit customer consent in financial services. In this context, our leader, Vivek Ramji Iyer, notes that stronger opt-in norms and suitability checks reinforce fair customer treatment, which is fundamental to financial stability. The proposed framework encourages institutions to move beyond sales targets and focus on delivering solutions aligned to genuine customer needs, strengthening trust and long-term resilience across the system. Read the full article in The Times Of India: https://brnw.ch/21x0iLE Mahendra Yadav #FinancialServices #RBI #BankingRegulation #CustomerFirst #RiskAdvisory

26

In what is being seen as a landmark cash outsourcing deal for the industry, CMS has secured a ₹1,000 cr, 10-year integrated cash solutions contract with the country's largest lender to manage cash services across 5,000 SBI ATMs nationwide. As Anush Raghavan, Chief Business Officer, comments, this contract, designed for a 10 year period, will provide stability and high quality services to millions of consumer with seamless self-service banking. Read more in this news report by Saloni S. in The Economic Times: https://bit.ly/3L3kQzh

171

9 Comments

🚫 Stop Risk Before It Starts. Not after 30 DPD. Not after collections fail. Not after the damage is done. At Crawfield & Dutton, we asked a simple question: 📉 What if risk teams could act before the borrower showed visible distress? That’s how BankLens was born — India’s first AI-powered loan monitoring engine that: ✔️ Tracks early signals of financial stress ✔️ Uses credit + banking data to predict upcoming defaults ✔️ Nudges borrowers before EMIs are missed ✔️ Increases recovery rates without field visits It’s not post-facto analytics. It’s proactive intelligence — where recovery begins with empathy, insight, and action. If you're building the future of lending, ✨ Let’s talk about stopping risk before it even begins. 🔗 www.crawfieldanddutton.com #Fintech #RiskManagement #NBFC #DPD #AI #BankLens #LoanMonitoring #CrawfieldAndDutton

9