
mase
Not a fan of having the additional instructions box taken away. For example, it's already bad enough that when you order cheese on your sandwich, you can only choose one, and if you get extra it has to be the same type. But now you can't even specify in the instruction box that you want two types. If you can order it that way in person, it should be available to do on the app. Unacceptable. Terrible design, too many limitations.
213 people found this review helpful

Caleb Hawn
The app doesn't work half the time. Sometimes have to login and do things twice. The map to select a store doesn't show any stores until I search my city, which then only lists locations downtown. Was able to find address on GMaps to search it. Sometimes frustrating and takes 20 minutes and multiple tries to convince the app to take my money and submit an order. The website is no better, and often goes offline for me. Once an order finally submits, the people at the store are fast with my order!
110 people found this review helpful

Felix Perez
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Too SLOW!!! App is SLOW! Very inefficient. Issue with loading eGift Cards and transferring them to my default card. Takes me LONGER to order through the app then in store. Frustrating to say the least! App has gotten better BUT still does to respond. There also needs to be a way for the nearest Subway to automatically load when I'm different cutie and/or states vice the last location ordered from. AND there needs to be a way to cancel an order within a minute or so as well.
218 people found this review helpful