All Systems Operational

Updated a few seconds ago

We continuously monitor our service. Any issues will be posted here.

AU1

Operational

AU2

Operational

AU3

Operational

AU4

Operational

AU5

Operational

AU6

Operational

EU1

Operational

EU2

Operational

EU3

Operational

US1

Operational

US2

Operational

CA1

Operational

Sandbox Environments

Operational

JobAdder API

Operational

0

Active Incidents

0

Active Maintenances

1

Upcoming Maintenances

External Services

DocuSign

Google Cloud

Mailchimp

Mailgun

MS Office365

Twilio

Xero

Zendesk

Scheduled Maintenance

SQL Server Patching all regionPlanned Maintenance

Schedule

October 4, 2026 09:00 - 13:00 AEDT
October 3, 2026 22:00 - 02:00 UTC

Components

AU1, AU2, AU3, AU5, AU6, EU1, EU2, EU3, US1, US2, CA1, Sandbox Environments

Locations

AU Data Centre, EU Data Centre, NA Data Centre, Global Data Centre

Description

Planned Outage: Yes, temporarily as we need to reboot the server if requires Severity: High Tenants: AU, EU, US, CA and Sandbox Change Request: https://jobadder.atlassian.net/browse/FLUX-5616 What's getting affected? Production When: 04-October-2026 Duration: 4 hours Start Time: 09:00 AEST End Time: 13:00 AEST What: Installing the latest CU: https://support.microsoft.com/en-us/servicing/sql/sql-server-2022/cumulative-update/kb5104824-cu27

History (Last 7 days)

Scheduled Database upgradePlanned Maintenance

Description

We are planning to upgrade our database server used for EmailSync in the AU region. Email communication (sending and receiving) will be impacted during the maintenance period.


Components

AU1, AU2, AU3, AU5, AU6


Locations

AU Data Centre


Schedule

September 29, 2026 22:00 - September 29, 2026 22:30 AEST
September 29, 2026 12:00 - September 29, 2026 12:30 UTC


September 29, 2026 22:00 AEST
September 29, 2026 12:00 UTC
UPDATE

Scheduled maintenance is starting.

September 29, 2026 22:30 AEST
September 29, 2026 12:30 UTC
UPDATE

Scheduled maintenance is complete.
Scheduled Database upgradePlanned Maintenance

Description

We are planning to upgrade our database server used for EmailSync in the EU region. Email communication (sending and receiving) will be impacted during the maintenance period.


Components

EU1, EU2, EU3


Locations

EU Data Centre


Schedule

September 29, 2026 09:00 - September 29, 2026 09:30 AEST
September 28, 2026 23:00 - September 28, 2026 23:30 UTC


September 29, 2026 09:00 AEST
September 28, 2026 23:00 UTC
UPDATE

Scheduled maintenance starting.

September 29, 2026 09:30 AEST
September 28, 2026 23:30 UTC
UPDATE

Scheduled maintenance complete.
Scheduled Database upgradePlanned Maintenance

Description

We are planning to upgrade our database server used for EmailSync in the US and CA region. Email communication (sending and receiving) will be impacted during the maintenance period.


Components

US1, US2, CA1


Locations

NA Data Centre


Schedule

September 28, 2026 17:00 - September 28, 2026 17:30 AEST
September 28, 2026 07:00 - September 28, 2026 07:30 UTC


September 28, 2026 17:12 AEST
September 28, 2026 07:12 UTC
UPDATE

Scheduled maintenance is starting.

September 28, 2026 17:30 AEST
September 28, 2026 07:30 UTC
UPDATE

Scheduled maintenance is complete.