Factory reset your Wifi device

If you factory reset your Google Nest Wifi Pro, Nest Wifi, or Google Wifi devices, it'll erase all current settings and data. Deleted data is gone forever. After you factory reset a device, you'll have to set up your router and point(s) again.

Important: If you use the Google Wifi app to manage your devices and factory reset your router or points, you'll need to use the Google Home app to set them up again. Learn more about changes to the Google Wifi app.

Perform a factory reset when you want to:

Give your router or point to someone else.
Return the device.
Erase all information from your router or point.
Start fresh and set up your router or point(s) from scratch.

Tips:

A factory reset can take several minutes and will interrupt your internet access. After reset, you'll need to set up your devices again.
Your Google Wifi or Nest Wifi device will reset itself when it’s powered off or disconnected from the internet for 6 months. The next time it connects to the internet, it'll factory reset itself and Google will automatically delete the app data and cloud data

Before you factory reset

When you factory reset your network, your data and settings will be erased. If you want to remember those settings for a new network, take note of your network name, password, and any custom settings you added.

Examples:

Factory reset your devices with the Google Home app

We recommend that you use this method whenever possible. Follow this process for all devices set up in the Google Home app.

This will make your router or Wifi point(s) return to the factory default. Data from your router, point(s), and the Google Home app will be erased, including current settings and any information used for Cloud services. It'll also remove your router and Wifi point from your Google Account.

Factory reset your router and all points

Open the Google Home app .
Tap Home All devices , then touch and hold your device's tile.
Tap Settings Factory reset network Factory Reset.

To factory reset only your router, follow the instructions above, then select My device isn't available in the Google Home app.

Factory reset your point

Open the Google Home app .
Tap Home All devices , then touch and hold your device's tile.
Tap Settings Factory reset Wifi point Factory Reset.

Factory reset your devices with the Google Wifi app

We recommend that you use this method whenever possible. Follow this process for all devices set up in the Google Wifi app.

This will make your router or Wifi point(s) return to the factory default. Data from your router, point(s), and the Wifi app will be erased, including current settings and any information used for Cloud services. It'll also remove your router and Wifi point from your Google Account.

Factory reset your primary point and all other points

If you've migrated your Google Wifi network to the Google Home app, follow the Google Home app instructions instead:

Open the Google Wifi app .
Tap the Settings and actions tab Network & general.
Under "Network," tap Wifi point(s).
Tap Factory Reset. On the next screen, tap Factory Reset to confirm.
The Wifi point(s) will flash blue, then turn solid blue. This process can take up to 10 minutes. You won't be able to add your Wifi point(s) to a new network until the reset is complete.
Once complete, the app will show "Reset is complete," and your Google Wifi point(s) will slowly pulse blue to indicate it's ready for setup.
To set up your point(s) again, follow the steps in Set up Google Wifi.

Factory reset a single Wifi point

To factory reset a single Wifi point, follow the instructions to reset your point with the factory reset button on your device.

Tip: If you factory reset your Wifi point, you'll only be able to set it up again in the Google Home app.

Factory reset your router or point with your device's factory reset button

Follow this method if your devices aren’t accessible through the Google Home app or Google Wifi app. You can reset any Wifi device with this process.

This will make your router or point(s) return to the factory default. Information will be deleted from either, but not from your app or cloud. Your device and network will also still appear in the app.

After 6 months, Google will automatically delete the app data and cloud data. The next time you plug in your device, you’ll have to perform the setup process again. Data deletion will also happen after your device is powered off or disconnected from the Internet for 6 months.

Start by determining what's your Wifi device. Refer to What Google Nest Wifi device do I have.

Google Nest Wifi Pro router

The factory reset button is located on the bottom of the router. Check for a circle etched into the bottom, then:

Press and hold the reset button for 12 seconds. The light will flash yellow, then turn solid yellow. When the light is solid yellow, release the button.
The reset button will start, which can take up to 5 minutes. Don't unplug the power cord during this process.
When the factory reset is complete, the light on your router will flash white, then blue to indicate that the device is ready for setup.
After the device has been reset, the device will still appear in the Google Home app. To remove the device, follow the instructions for app factory reset. To set up again, add back your device to your existing network or create a new network.

Nest Wifi router

The factory reset button is located on the bottom of the router. Check for a circle etched into the bottom, then:

Press and hold the factory reset button for 10 seconds. The light will flash yellow, then turn solid yellow. When the light is solid yellow, release the button.
The reset process will start, which can take up to 10 minutes. Don't unplug the power cord during this process.
When factory reset is complete, the light on your router will pulse white.
After the device has been reset, the device will still appear in the Google Home app. To remove the device, follow the instructions for app factory reset. To set up again, add your device back to your existing network or create a new network.

The hardware button factory reset will delete all current settings and data from your device. However, all data Google has collected and analyzed for Cloud services will remain. After 6 months, Google will automatically delete this Cloud data. You can remove this data by performing a factory reset from the Google Home app, even on the offline network.

Nest Wifi point

The factory reset button is located on the bottom of the point. Check for a circle etched into the bottom, then:

Press and hold the factory reset button on your point.
After about 5 seconds, your device will begin the factory reset process. Continue to hold the button for about 10 seconds, until there's a sound confirming the device is resetting.
After the device has been reset, the device will still appear in the Google Home app. To remove the device and your previous network, follow the instructions for app factory reset.

Google Wifi point

The factory reset button is a circle etched into either the bottom or back of the device.

Press and hold the factory reset button for 10 seconds. The light will flash orange, then turn solid blue. When the light is solid blue, release the button.
The reset process will start, which can take up to 10 minutes. Don't unplug the power cord during this process.
When the factory reset is complete, the light will change from solid blue to pulsing blue to indicate it's ready for setup.
After the device has been reset, the device will still appear in the Google Home or Google Wifi app. To remove the device and your previous network, follow the instructions for app factory reset.

If the firmware on your Google Wifi point is earlier than 13729.57.27:

Press and hold the factory reset button on the device. While holding down the button, plug the power cable back in.
Continue pressing the button for about 10 seconds. Release it when your point flashes blue.
- The point will continue flashing blue for about 45 seconds, then turn solid blue. This process can take up to 10 minutes.
Once complete, your point will pulse blue to indicate it's ready for setup.
After the device has been reset, the device will still appear in the Google Home or Google Wifi app. To remove the device and your previous network, follow the instructions for app factory reset.
If you have reset your primary point (router), you'll need to set up a new network and add any points again using the Google Home app.

If you hold the button for more than 15 seconds, the device will start flashing orange and won't factory reset. In this case, unplug and try again.

OnHub

Important: As of Jan 11, 2023, OnHub is no longer supported.

Unplug your OnHub from the power source.
Find the factory reset button.
- OnHub from TP-Link: Twist the outer shell counterclockwise, then lift. The factory reset button is located above the power port.
- OnHub from ASUS: The factory reset button is located above the USB port on the back of the device.
Use the end of a paper clip to press, then hold the factory reset button. While holding down the button, plug the power cable back in. Continue to press the factory reset button for about 10 seconds.
- If you hold the button for too long more than 15 seconds, the device will start flashing red and won't factory reset. In this case, unplug and try again.
The reset process will start, which can take up to 10 minutes. During this process, don't remove the OnHub from the power source.
When complete, your OnHub will pulse blue.
After the device has been reset, the device will still appear in the Google Home app or Google Wifi app. To remove the device and your previous network, follow the instructions for app factory reset.

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