How family groups work
When you join a family group, you can:
- Use the family payment method: Your family manager needs to set up a family payment method before you can use it for purchases on Google Play.
- Use family services: Use or subscribe to family services like Google One, Google Play Family Library, or YouTube Premium for the whole family. Children under the age of 13 (or the applicable age in their country) can’t use some YouTube features. To find what services are available for your family, go to g.co/YourFamily.
Join a family group
If someone invites you to join their family, you'll get an email or text message. Follow the instructions in the invitation to join the family group.
When you join a family group, your family group members might find your name, photo, and email address.
Because the family manager is in charge of the family payment method, they'll get receipts for anything you buy using the family payment method.
Your family group members can find content added to your Family Library.
If your family shares a Google One membership, your family members can find how much shared storage you've used. Your files aren't shared with your family group. Learn how to start or stop sharing with your family on Google One.
To join a family group, you must:
- Have a Google Account. You can't join a family with a Google Account from your work, school, or other organization.
- Live in the same country as the family manager.
- Not be part of another family group.
- Not have switched family groups in the last 12 months.
Leave or switch family groups
- You can only change families once a year. If you leave a family group and join a new one, you can’t join another family group for 12 months. This only applies if you use a paid Google subscription, like Google One or YouTube Premium.
- You can’t purchase using the family payment method. Things you already bought might still be charged.
- You can’t use Google Play Family Library and any items added by family members.
- Any purchases you added to Google Play Family Library are removed and your family members can’t use them.
- If your family shares a Google One membership and you’re the plan manager, your family members stop to use your shared storage. If someone runs out of storage, their files are safe, but they won't be able to store new things. Learn more about what happens when people run out of space.
- Your family will also lose access to extra member benefits and Google experts.
- If your family shares a Google One membership and someone else is the manager, you lose access to their shared storage, extra member benefits, and Google experts.
- You'll keep your Google Account, and any content you bought using the family payment method.
Important: If you're the family manager, you can't leave your Family Group.
Mobile or web browser
- Visit the Your family on Google page.
- Scroll to and select Leave family group
Leave.
Play Store app
- Open Play Store
.
- In the top right, tap the profile icon
Settings
Family.
- Tap View family members.
- In the top right, tap More
Leave family group
LEAVE GROUP.
- Enter your password.
- Tap CONFIRM.
Google One App (Android)
- On your Android phone or tablet, open Google One
.
- Tap Menu
Settings
View family group.
- Tap Manage family group.
- In the top right, tap More
Leave family group
Leave group.
- Tap Confirm.
Google One app (iPhone & iPad)
- On your iPhone or iPad, open Google One
.
- Tap Menu
Settings
Family settings.
- Tap View family group.
- If asked, sign in to your Google account.
- Scroll to "Leave family group?."
- Tap Leave family group.
- Enter your password and tap Next.
- Tap Leave.
Troubleshoot
Problems with my invitationInvitation was already used
Each invitation has a unique sign-up link that can only be used once.
If you send your invitation to someone else, they can use your unique link to join the family group.
If you used your invitation with another Google Account, you can leave the family group and ask for another invitation to use with your other email address.
Invitation expired
Invitations to join a family expire after 2 weeks.
If your invitation expires, contact the family manager and ask them to send you a new invitation.
Trouble joining family group
- Switching families: You can only change families once a year.
- Country restriction: You need to live in the same country as your family manager.
Your family group is disabled
To fix their account, your family manager needs to visit myaccount.google.com.
You're already in a family group
You can only be in one family group at a time. If you want to join a different family group, you need to leave your current family group, then join the new one.
If your family manager deletes your family group:
- You can’t buy things using the family payment method. Things you already bought might still be charged.
- You can’t use Google Play Family Library. Any items added by family members are removed.
- Any purchases you added to Google Play Family Library are removed, and your family members can’t use them.
- If your family shares a Google One membership and you’re the manager, your family members stop using your shared storage. If someone runs out of storage, their files are safe, but they won't be able to store new things. Learn more about what happens when people run out of space.
- Your family will also lose access to extra member benefits and Google experts.
- If your family shares a Google One membership and someone else is the manager, you lose access to their shared storage, extra member benefits, and Google experts.
- You'll keep your Google Account, and any content you bought using the family payment method.