"We manage 2.1 million square feet of medical research space. CBE’s Occupant IEQ Survey allowed us to quickly identify the causes of complaints in our buildings, and was an invaluable tool in communicating with senior management to revise of our priorities."
Anthony Moddesette
Manager, Plant Operations & Maintenance, University of California Davis Medical Center

Get Feedback from Completed Projects
Occupant surveys are an invaluable source of information for improving the performance of buildings. Surveys allow you to objectively gauge which building services and design features are working and which aren’t, and to prioritize the steps needed to improve occupant satisfaction and workplace productivity. 

Easy and Powerful
The Center for the Built Environment (CBE) has developed a cost-effective web-based survey that takes approximately ten minutes to complete. The survey is intuitive and streamlined, it preserves the confidentiality of respondents, and controls access in order to maintain data integrity.

Improved Decision Making
As soon as the survey is completed, reports are immediately available via a password protected website, and they can be printed directly or downloaded into other documents. These easy-to-understand reports will help you:

• Evaluate the effectiveness of building service providers
• Justify facility expenditures to management
• Assess the effectiveness of improvements
• Stay aware of the occupants' perceptions of the building 
• Enhance communication between corporate real estate, facility operators, and building occupants

Core Question Areas
The standard survey includes questions on the following key aspects of the indoor environment:

• Office Layout
• Office Furnishings
• Thermal Comfort
• Air Quality
• Lighting
• Acoustics
• Cleanliness and Maintenance

Optional Survey Areas Available
CBE has developed additional question sets to gather information on specific aspects of the workplace environment. When needed, CBE can develop modules to investigate new topics. The modules currently available include: 

• Accessibility
• Building and Grounds
• Commute
• Conference and Training Rooms
• Court Work
• Occupant Education on Green Building Features
• Office Support Equipment
• Operable Windows
• Raised Floor and Floor Diffusers
• Restrooms
• Safety and Security
• Shading Systems
• Wayfinding

Take a Demo
To see the entire core survey, open the Occupant IEQ Survey Demo. You may also preview a sample of the IEQ Reporting Tool. To learn about the development of the survey tools, go to the survey research page.

Operation and Maintenance (OM) Survey
To complement our occupant survey, CBE has developed a prototype survey designed to gather information on building performance from the perspective of operations and maintenance staff. To take a demo of the OM Survey, click here.

Contact Us for More Information
These survey resources are available for CBE industry partners, and to the building industry at large. For more information, please send us an email or call us at (510) 642-4950.