Sales & Customer Service

Please use this form to request product info, for inquiries about site licensing or upgrade eligibility, or for assistance with any customer service matters (including checking your product serial number or updating your registration).

If you have specific technical questions about our software, or need to report a bug, please use our Technical Support form instead.

The information you provide here is protected by our privacy policy.

Important: About the Use of Challenge-Response Spam Filters*

Please note that if you or your ISP uses a “challenge-response” spam filter (one in which the sender gets an automated “challenge” and must submit a correct “response” in order for you to receive your message), our reply to your inquiry will be delayed (at the very least) or won’t reach you at all.

Before using this form or sending us mail directly, please add sales@barebones.com to your spam filter’s “white list” to ensure that you receive our reply.