Note: This FAQ answers questions about Adobe® Technical Communication Suite 2 software. For questions about the individual applications included in the software, refer to the respective product FAQ pages: Adobe Acrobat® 9 Pro Extended, Adobe Captivate® 5, Adobe FrameMaker® 9, Adobe Photoshop® CS4, and Adobe RoboHelp® 8.
Product information
- What is Adobe Technical Communication Suite 2?
- Adobe Technical Communication Suite 2 software is a complete and integrated solution for authoring, managing, and publishing technical documentation, help systems, knowledgebases, and training. It allows technical communicators to create content once and then publish it to multiple channels — even as an Adobe AIR® application. It also now includes powerful image processing capabilities with Adobe Photoshop CS4 and enhanced PDF review workflows.
- What are the components of Adobe Technical Communication Suite 2?
- Technical Communication Suite 2 combines Adobe FrameMaker 9, RoboHelp 8, Adobe Captivate 4, Photoshop CS4, and Acrobat 9 Pro Extended.
- Is there a difference between the standalone versions of the applications and the software versions included in Technical Communication Suite?
- The FrameMaker 9, Adobe Captivate 4, and RoboHelp 8 applications included in Technical Communication Suite 2 are special versions that contain unique enhancements and features that improve the workflow between the applications. These versions cannot be purchased individually.
- Who should use Technical Communication Suite 2?
- Technical Communication Suite 2 is ideal for technical communicators, eLearning professionals, and those who create policies and procedures documentation.
- What kinds of training content can I create using Adobe Technical Communication Suite 2?
- You can create virtually any type of interactive help content, technical documentation, knowledgebase content, and policies and procedures documentation.
- What are the top features in Adobe Technical Communication Suite 2?
- Technical Communication Suite 2 offers a complete technical communication authoring solution with integrated functionality and feature enhancements you won't get by purchasing the products separately. It allows you to author, manage, and publish a wide range of interactive content and distribute it smoothly to multiple channels, even as an Adobe AIR application. You can also enhance your content with video for Adobe Flash, 3D models, Adobe Captivate show-me demos, and interactive PDF files. For more details on features, visit the Adobe Technical Communication Suite 2 features page.
- Is Adobe Technical Communication Suite 2 compatible with Microsoft® Windows Vista®?
- Yes, Technical Communication Suite 2 runs on Windows Vista Home Premium, Business, Ultimate, or Enterprise with Service Pack 1. It also runs on Windows® XP with Service Pack 2 (Service Pack 3 recommended).
- Is Adobe Technical Communication Suite 2 compatible with Mac OS?
- Technical Communication Suite 2 is currently available only for the Windows platform.
Pricing and upgrade information
- How much does a license for Technical Communication Suite 2 cost?
- A full license for Technical Communication Suite 2 costs US$1,899. Upgrade pricing is available for customers who own licenses for other Adobe products. See the upgrade details page for eligibility and pricing information.
- Does Adobe offer educational pricing for Technical Communication Suite 2?
- The education version of Technical Communication Suite 2 is available at a discounted price of US$749 to qualified educational users. To learn more about special prices for educators, visit the Adobe Education Store.
Support information
- I am a volume licensing customer. Are there policies I should be aware of?
- Check the volume licensing program page for more details.
- Where do I go if I have customer service questions?
- For answers to commonly asked customer service questions, visit the customer service page.
- Where do I go if I have technical support questions?
- For answers to commonly asked technical support questions, visit the support page.
