Forum Nokia Technical Support offers technical expertise to mobile developers during the application development process.
Technical Support is designed to solve a specific problem or answer a focused technical question, on a case-by-case basis. There is no money-back guarantee if there is no solution for a support case. Official Nokia releases for the following technologies are supported via Technical Support:
- Symbian C++ development.
- Maemo™ C/C++ application development.
- Qt for Symbian and Maemo development.
- Java Runtime for Series 40 and Symbian development.
- Widget development on Nokia’s Web Runtime; JavaScript™, HTML, and Cascading Style Sheets (CSS).
- Web app development on Nokia devices.
- Ovi APIs
Submit a support request »
Submit a platform bug report »
A technical support request price is:
- 99 EUR.
- 5 support bundle – 490 EUR.
- Bug reporting is free of charge.
Problems?
If you are having trouble accessing any of these services, please contact ext-technical.support@nokia.com.
API partnering requests
In API partnering, a company can apply for an internal Symbian C++ API. The API is partnered for one platform release at a time and concerns a single project.
An API partnering request is used when a technical support request cannot be solved via public APIs. A support request will be changed to an API partnering request. A support ticket may be used individually when there is a need to renew the Limited License Agreement (LLA); for example, when the API would be used in another project.
An LLA with Nokia needs to be signed when a company is applying for an internal Symbian API. Note that there is no binary- or functional-compatibility promise or support promise for partnered APIs.
Frequently partnered APIs are accessible via SDK API plug-in packages.
Bug reporting
Bug reporting is a Forum Nokia feature that enables developers to submit bug reports related to Nokia platforms. These submissions are analysed by technical experts, and the resulting technical solutions and known issues are published in the Forum Nokia Knowledge Base.
Please note that bug reporting does not initiate individual technical support and that Forum Nokia does not guarantee availability of bug fixes for a given release.