Contact Us
Have questions? Review the information below to contact us so that we can help you find answers!
Apple Store Sales
Online
Visit the Apple Online Store to purchase Apple hardware, software, and third-party accessories.
U.S. Stores:
Chat
Shopping online and have a quick question?
- Our trained Chat specialists may be available to assist you during normal business hours.
- Simply click the “Chat” button at the top left of the Apple Online Store page.
Phone
Have questions? Ask an Apple Store specialist:
- 1-800-MY-APPLE (1-800-692-7753)
- Hours: 7 days a week from 4:00 a.m. to 11:00 p.m. Pacific time
Apple Store Customer Service
Online
For assistance 24 hours a day, please visit our online resources:
- Help - Review frequently asked questions (e.g., purchasing, pickup, shipping, changing your order, returns).
- Order Status - View the most up-to-date status, make changes to your order, print your invoice, and more.
Phone
For help with an order, you can call Apple Store Customer Service:
- 1-800-676-2775
- Hours: 5:00 a.m. to 8:00 p.m. Pacific time, 7 days a week
Apple Print Products
For help with Apple Print Products, you can visit the Apple Print Products Help Page, or call Apple Store Customer Service.
Product & Technical Support
Online
AppleCare provides online support for Apple products 24 hours a day, 7 days a week.
Phone
Need support for your Apple product? Arrange a call with an Apple advisor who specializes in your exact technical question (U.S. and Canada English support only).
For Mac, iPad, and iPod technical support, please call:
- 1-800-APL-CARE (1-800-275-2273)
- Hours of Operation: 7 days a week from 6:00 a.m. to 6:00 p.m. Pacific time
For iPhone technical support, please call:
- 1-800-MY-IPHONE (1-800-694-7466)
- Hours: Monday - Friday from 4:00 a.m. to 9:00 p.m., or Saturday - Sunday from 6:00 a.m. to 6:00 p.m. Pacific time
See all worldwide technical support phone numbers.
For help with a third-party product, please contact the manufacturer directly.
Internet Services
Product and billing support for Internet Services is available online 24 hours a day, 7 days a week.
- iTunes Store: apple.com/support/itunes/store
- MobileMe: apple.com/support/mobileme
- QuickTime: apple.com/support/quicktime