We offer technical support Monday through Friday, 10am - 6pm PST. Have an emergency? Open a support ticket and choose the "Server Down" category to escalate after hours.
We typically respond to technical support inquiries within one business day, and should get back to you on emergency issues within 30 minutes.
You may also contact technical support via email at enterprise@github.com.
For immediate guidance on many common Enterprise questions, including those regarding setup, configuration, and maintenance, please see our knowledge base articles.
For sales or account related questions, contact the Sales team directly at sales@github.com.
