Wayback Machine
Jan FEB Mar
09
2013 2014 2015
success
fail
About this capture
COLLECTED BY
Organization: Alexa Crawls
Starting in 1996, Alexa Internet has been donating their crawl data to the Internet Archive. Flowing in every day, these data are added to the Wayback Machine after an embargo period.
Collection: Alexa Crawls
Starting in 1996, Alexa Internet has been donating their crawl data to the Internet Archive. Flowing in every day, these data are added to the Wayback Machine after an embargo period.
TIMESTAMPS
loading
The Wayback Machine - https://web.archive.org/web/20140209062712/http://support.microsoft.com:80/
Microsoft Home Page
Support
My account
  • Overview
  • Purchase history
  • My products and subscriptions
  • Payment options
  • Support requests
Sign in
  • By product
  • Downloads
    Explore these great resources across Microsoft.com
    Windows
    • All Windows downloads
    • Download Windows 8.1
    • Free downloads
    • Internet Explorer
    Office
    • All Office downloads
    • Download Office
    • Free trials
    • Templates
    More downloads
    • Download Center
    • Microsoft Security Essentials
    • Microsoft Update: Service packs & fixes
    • Drivers (sound, printer, USB others)
    • Microsoft Hardware drivers
  • Store
    Microsoft Store Visit the Microsoft Store Visit the Microsoft Store
    Visit us in person
    • Find a store near you
    • In-store events
    • Personal training
    • Personal shopping
    Shop products
    • Surface
    • Office
    • Windows
    • Xbox
  • Contact us
How can we help you?

How can we help you?

Ask the community

Ask the community

Get live help

Get live help

  • Find it myself Selected
  • Ask the community Selected
  • Get live help Selected

Select the product you need help with

  • Windows Windows
    • Windows 8.1
    • Windows RT 8.1
    • Windows 8
    • Windows RT
    • Windows 7
    • Windows Vista
    • Windows XP
    • Outlook.com
    • SkyDrive
    • more...
  • Internet Explorer Internet Explorer
    • Internet Explorer 11
    • Internet Explorer 10
    • Internet Explorer (pre IE 10)
    • more...
  • Office Office
    • Office 2013
    • Office 365 Home Premium & Office 365 University
    • Office 2010 suites
    • Office for Mac 2011
    • Excel 2013
    • OneNote 2013
    • Outlook 2013
    • PowerPoint 2013
    • Word 2013
    • more...
    • Word
    • Excel
    • Outlook
    • PowerPoint
    • Office suites
    • Office for Mac 2008
    • OneNote
  • Surface Surface
  • Xbox Xbox
  • Skype Skype
  • Windows Phone Windows Phone
    • Windows Phone 8
    • Windows Phone 7
    • more...
  • More products Selected More products
  • Top support issues

    • Windows 8.1 does not appear in Windows Store
    • Update Skype for Windows Desktop
    • Help secure your Microsoft account
    • Virus detection and removal
    • Windows Update
    • No sound problems in Windows
    • Error: "This is not a valid Office Product key."
  • Top Downloads

    • Run Windows Update
    • Protect my PC
    • Download the latest Internet Explorer
    • Visit Microsoft Download Center
  • Find a Microsoft Store

    • Office 365. Your complete office in the cloud.
    • Upgrade to Windows 8.1 today
    • Visit the Microsoft online store
    • Use the Microsoft Store locator
  • Other Microsoft sites

  • Windows
    Windows
  • Office
    Office
  • Windows Phone
    Windows Phone
  • Xbox
    Xbox
  • Skype
    Skype
  • Bing
    Bing
  • Microsoft Store
    Microsoft Store
    • Downloads

    • Download center
    • Windows downloads
    • Office downloads
    • Service Pack downloads
    • Direct X download
    • Privacy

    • Privacy feedback
    • About Microsoft

    • Microsoft
    • Careers
    • Company news
    • Investor relations
    • Site map
    • Support

    • Knowledge Base search
    • Supported Products list
    • Support offerings
    • Product support lifecycle
    • Small and medium business support
    • IT Pro support
    • Developer support
    • Security

    • Virus and Security solution center
    • Security home page
    • Microsoft Update
    • Download Security Essentials
    • Malware Removal tool
  • Popular resources

  • Microsoft Outlook Express
  • Microsoft Fix It downloads
  • Windows keyboard shortcuts
  • Microsoft Visual C library runtime error
  • Windows Installer error: service could not be accessed
  • How to: Windows XP system restore
  • Windows update error message
  • Microsoft Security Essentials manual update download
  • Inbox Scanpst.exe
United States
This site in other countries/regions:
  • Algeria - Français
  • Argentina - Español
  • Australia - English
  • België - Nederlands
  • Belgique - Français
  • Bolivia - Español
  • Bosna i Hercegovina - Hrvatski
  • Brasil - Português
  • Canada - English
  • Canada - Français
  • Česká Republika - Čeština
  • Chile - Español
  • Colombia - Español
  • Costa Rica - Español
  • Crna Gora - Srpski
  • Danmark - Dansk
  • Deutschland – Deutsch
  • Dominican Republic - Español
  • Ecuador - Español
  • Eesti - Eesti
  • El Salvador - Español
  • España - Español
  • Estados Unidos - Español
  • France - Français
  • Guatemala - Español
  • Hong Kong SAR - English
  • Hrvatska - Hrvatski
  • India - English
  • Indonesia (Bahasa) - Bahasa
  • Indonesia (English) - English
  • Ireland - English
  • Ísland - Íslenska
  • Italia - Italiano
  • Latinoamérica - Español
  • Latvija - Latviešu
  • Lietuva - Lietuvių
  • Luxembourg - Français
  • Magyarország - Magyar
  • Malaysia - English
  • México - Español
  • Middle East - English
  • Morrocco - Français
  • Nederland - Nederlands
  • New Zealand - English
  • Norge - Bokmål
  • Österreich - Deutsch
  • Panamá - Español
  • Paraguay - Español
  • Perú - Español
  • Philippines - English
  • Polska - Polski
  • Portugal - Português
  • Puerto Rico - Español
  • România - Română
  • Schweiz - Deutsch
  • Singapore - English
  • Slovenija - Slovenščina
  • Slovensko - Slovenčina
  • South Africa - English
  • Srbija - Srpski
  • Suisse - Français
  • Suomi - Suomi
  • Sverige - Svenska
  • Tunisia - Français
  • Türkiye - Türkçe
  • United Kingdom - English
  • Uruguay - Español
  • Venezuela - Español
  • Việt Nam - Tiếng việt
  • Ελλάδα - Ελληνικά
  • България - Български
  • Казахстан - Русский
  • Россия - Русский
  • Україна - Українська
  • ישראל - עברית
  • الإمارات العربية المتحدة - العربية
  • الشرق الاوسط - العربية - العربية
  • المملكة العربية السعودية - العربية
  • مصر - العربية
  • भारत - हिंदी
  • ไทย - ไทย
  • 대한민국 - 한국어
  • 中国 - 简体中文
  • 台灣 - 繁體中文
  • 日本 - 日本語
  • 香港特別行政區 - 繁體中文
©2014 Microsoft
  • Services Agreement
  • Contact Us
  • Terms of Use
  • Trademarks
  • Privacy & Cookies