credits not added on azure account
I received $5000 in credits from the Founders Hub after connecting my Azure account, but the billing section shows only ₹15,000 and is asking for the remaining payment. Please guide me on how to redeem the credits and pay the Azure bill. But credits is…
Azure Startups
Understanding fail over and fail back in disaster recovery
Hi everyone, I would like to make sure I have a proper understanding of disaster recovery process. The following are my understanding: When Microsoft declares a disaster in the primary region, the fail over from primary to the secondary region is…
Azure Site Recovery
I have cleared the PL-300 - Microsoft Power BI Data Analyst - English (ENU) on May 4 2024 but still haven't received the certification even after i cleared it.
I have cleared the PL-300 - Microsoft Power BI Data Analyst - English (ENU) on May 4 2024 but still haven't received the certification completed email and the certification reflected in my portal even after i cleared it. My Candidate…
Microsoft Q&A
Emails sent via Office.js add-in not rendering correctly in inbox
Hi everyone, I’ve developed a custom Outlook add-in using OfficeJS and I’m encountering an issue related to rendering HTML content inserted into the message body via the setSignatureAsync method. The problem specifically occurs **when a message is…
JavaScript API
High Volume of Entra ID Sign-In Errors (Code 70043) Triggering MS Sentinel Alerts
I'm monitoring a tenant with about 2000 users with E5 licenses using Microsoft Sentinel with the Microsoft Entra ID solution from Content Hub. In the "Summary of top errors" section of the Microsoft Entra ID Sign-in logs workbook, the top entry…
Microsoft Entra ID
Azure Document analysis custom extraction model failing to recognize '.'(Period).
When training the custom extraction model within the Document Intelligence Studio, the default Optical Character Recognition (OCR) engine appears to exhibit a limitation in accurately identifying the period character when it precedes numeric digits. To…
Azure AI Document Intelligence
External user who is provided with Owner permissions to the SharePoint Online site unable to add/grant permissions to other users both internally and externally
Hello, I have added one of my external user in the Owners group of my SharePoint Online site with Full Control permissions. When the external user try to add or provide access to other users, she is getting the error Please configure B2B collaboration…
SharePoint Open Specifications
PL-300 Microsoft Power BI Data Analyst Associate
I passed the PL-300 certification exam on May 04 2025, its been 24 hours and i am unable to find my certificate under certifications. Could you please help with this. When can i expect my certificate to be displayed in my profile?
Not Monitored
How to solve this error to login? "Please retry with a different device, use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517"
I'm trying to acess my account and everytime this message appears "Please retry with a different device, use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517". What…
Outlook Management
Communication services mail delivery
When sending emails using Azure Communication Services, the mails are often not delivered. They do not end up in spam at the end of the recipient, they are "gone".
Azure Communication Services
Computer Slow login issue troubleshooting?
I am troubleshooting a very strange and annoying issue with my Windows 11 and 10 client OS when connected in a specific offiI am troubleshooting strange and frustrating issue with my Windows 10 and 11 client operating systems when connected to a specific…
Active Directory
Hyper V replication and failover on SAN storage
Hi Everybody, Could we replicate hyper V on Two hyper V server from Shared SAN storage. We want to have SAN storage to be the location for two Hyper V server virtual machine hard disk We want to replicate the hyper V server to another one in case of…
Windows Server 2022
Azure SQL managed instance - SQL login with mixed login modes
We are migrating from SQL server (2022) to an Azure managed instance. Our tenant is @contoso.com We have an Azure Managed instance sqltest We have a singular database MyTestDB We have enabled mixed logins (SQL authentication and Entra ID…
Azure SQL Database
Purview Databricks Notebook Scan get ID instead of name
Dear Microsoft Support, I have successfully using Azure Purview to Scan Databricks Unity Catalog and get lineage correctly, however I get only Notebook ID, is it possible to put Notebook Name to it instead of ID ? It is not meaningful to have Notebook ID…
Microsoft Purview
Regarding Azure Open AI Model GPT-3.5 retirement
Currently, we are using a model GPT-3.5 Turbo Instruct (0914) for summary creation. As per the latest information, the retirement date for the GPT-3.5 Turbo Instruct (0914) model in Azure is set for no earlier than May 31, 2025. However, we have not…
Azure OpenAI Service
SaveFileDialog Issue in Visual Basic: Application Quits After First Use
In a Visual Basic project, the 'SaveFileDialog' is correctly displayed the first time, but subsequent attempts to display it cause the application to quit unexpectedly. Here is the relevant code snippet: Private Sub cmdPDF_Click(sender As Object, e As…
VB
How to fix 500 error for AI Foundry
I have been using GPT-4.1 through AI Foundry, and everything was working fine until today. However, I am now encountering the following error: Error code: 500 - {'error': {'message': 'An error occurred while processing your request. You can retry your…
Azure AI services
Azure App Service Domain DNS delegation to Azure DNS zone not working via CLI or Portal
I'm experiencing an issue where I cannot successfully delegate my Azure App Service Domain to use Azure DNS nameservers. The delegation appears to complete in both the Azure Portal and Azure CLI, but the nameservers never actually update. The domain was…
Azure App Service
Microsoft Teams for Work stopped working and dissapeared after a recent update today 3-7-25
Unable to re-install, have users using web version as a temp workaround. Unable to uninstall as Teams does not show up in add remove programs. Here is the install log: 2025-03-07 10:02:55> Program: Starting Squirrel Updater: --install .…
Microsoft Teams Development
Usage of Continuation Token in production CosmosDB
My question relates to the working of Continuation Token in CosmosDB. My use case is the following - at some time t1, I want to start fetching some subset of documents from one of my containers in my CosmosDB account. This subset can be fetched using a…

