• Resolved jamesnbond

    (@jamesnbond)


    Hi all,

    I recently cloned Site A to Site B using a full site migration plugin (including database and files). After the migration, I noticed that all of the Jetpack stats from Site A have now appeared under Site B instead. Meanwhile, Site A is no longer showing any recent traffic or stats.

    From what I understand, Jetpack identifies sites using a unique Site ID stored in the database (not just by domain name). So when I copied everything from A to B, including the database, I effectively transferred the Jetpack identity as well. As a result, it seems like Jetpack now treats B as the original site and has rerouted all stat tracking there.

    Is there any way to:

    1. Reassign the stats back to Site A?
    2. Separate the Jetpack connections so that both sites have their own independent tracking?

    I’m using the free version, so I don’t have access to direct support. I’d appreciate any help or guidance from the community or moderators on how to resolve this.

    Thanks in advance!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there, @jamesnbond,

    We should be able to sort things out via this forum thread 🙂

    Could you please share the site URLs involved in that? If you want it to remain private, you can also contact us via contact form. If you choose to reach out directly, please include a link to this thread.

    Look forward to your reply, thanks!

    Thread Starter jamesnbond

    (@jamesnbond)

    Hi @erania-pinnera

    Thank you.

    I have sent a message on the form you shared to explain all.

    Thank you for your support

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi @jamesnbond,

    I think we have received your message, we’re working on it!

    You’ll hear from you soon; I’ll be closing this thread for now.

Viewing 3 replies - 1 through 3 (of 3 total)
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