Most salespeople still send their emails from Outlook. Then they wonder why they have no idea if the contact ever opened them. If you're using Dynamics 365 Sales, you already have the fix built in. Send the email directly from the contact record and you get three things automatically: → The email tracks itself to the client → You can see if it was opened → You can see which links got clicked I've been doing this for almost everything now. The only emails I send out of Outlook anymore are the ones that don't matter. Quick 30-second walkthrough here ↓ #Dynamics365 #SalesCRM #MicrosoftDynamics #SalesProductivity
enCloud9
Business Consulting and Services
Bellevue, NE 432 followers
Helping small to mid-size businesses grow with Dynamics 365, Copilot, and Power Platform solutions.
About us
enCloud9 is a Microsoft Solutions Partner that helps small and mid-size businesses grow by transforming the way they use CRM and AI. We specialize in Microsoft Dynamics 365 and Microsoft Copilot, delivering consulting, implementation, and support. Our expertise includes CRM strategy, AI automation, Copilot agents, chatbots, Power Platform solutions, and data migration. These services help organizations work more efficiently, strengthen customer relationships, and drive long-term growth. Founded in 2008, enCloud9 has operated as a remote-first consultancy from day one, serving clients across the United States. Our tailored solutions, proven methodologies, and ongoing support help businesses scale confidently, improve performance, and stay competitive in a rapidly evolving digital landscape.
- Website
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http://www.encloud9.com
External link for enCloud9
- Industry
- Business Consulting and Services
- Company size
- 2-10 employees
- Headquarters
- Bellevue, NE
- Type
- Privately Held
- Founded
- 2008
- Specialties
- Social Engagement, Email Automation, Business Intelligence, Microsoft Office 365, Marketing as a Service, Marketing Automation, Microsoft Dynamics 365, Microsoft PowerApps, Dynamics 365 Implementation, Dynamics 365 Support, Sales Acceleration, Managed Services, Dynamics 365 Licensing, Data analysis, ClickDimensions, Dynamics 365 Rescue and Repair, Business Consulting, Dynamics 365 Customization, and Lead management
Locations
Employees at enCloud9
Updates
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Dynamics 365 isn’t a “set it and forget it” system. Ongoing support = fewer issues, better adoption, and a CRM that keeps up with your business. Read more 👇 https://okt.to/xFjbpJ #Dynamics365 #CRMStrategy #CustomerSuccess
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Are your customer service conversations actually helping your customers—or just checking a box? 🤔 Dynamics 365 Quality Scoring helps you measure, coach, and improve every interaction. 👉 Read how it works: https://okt.to/C4K2M5 #Dynamics365 #CustomerService #CRM #CX #MicrosoftDynamics365
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Reactive support is no longer enough. Agentic AI in Dynamics 365 Customer Service helps teams resolve issues before customers reach out—reducing case volume and improving service experiences. Here’s what proactive service really looks like in Dynamics 365: 👉 https://okt.to/ZMDEix #Dynamics365 #CustomerService #AgenticAI #Copilot
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Adding products to a price list is what makes your Dynamics 365 product catalog usable in the real world. This short walks through the steps to add an item, set the amount, and save it correctly. #Dynamics365 #CRM #MicrosoftDynamics365
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AI agents are changing how sales teams work in Dynamics 365. Less manual effort. More time selling. Here’s what they do and why it matters 👇 https://okt.to/va7IWK #Dynamics365Sales #SalesAI #MicrosoftCopilot
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Creating a product in Dynamics 365 takes more than just entering a name. This short walks through unit groups, default units, product families, and the publish step. #Dynamics365 #CRM #MicrosoftDynamics365
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Creating a product family in Dynamics 365 is only part of the process. This short shows why you need to publish it before it can actually be used. #Dynamics365 #CRM
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Product families make it easier to organize related items in Dynamics 365 as your catalog grows. This short walks through how to create one and why it helps. #Dynamics365 #CRM #MicrosoftDynamics365
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Spring is a great reminder that your CRM needs cleanup too! Our April enCloud9 newsletter covers how a cluttered Dynamics 365 slows teams down, what “healthy” CRM systems actually have in common, expert optimization tips and more. 👉 Read the April newsletter: https://okt.to/Vbane2 #Dynamics365 #CRMOptimization #Copilot #SpringCleaning
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