Included Health

We didn't get here by accident. At Inspire 2026, our CEO Owen Tripp took the stage with a message that's been at the core of Included Health from day one: We didn't stumble into this moment. We planned for it. At a time when employers, public purchasers, health plans, and members are demanding more than a fragmented system can deliver, Included Health was built to meet this moment head-on. Catch a glimpse of Owen's keynote from Inspire 2026. Want the full picture? Request the Inspire 2026 Summary Report and get the insights, innovations, and conversations that defined this year's summit here: https://hubs.li/Q04f2vxc0

From the Ocean State to your state employees: #SALGBA 2026 is right around the corner and we’re excited to see what’s next in public sector benefits. Stop by Booth #124 to meet Included Health's Jennifer Schlecht, Rob Richter and Chelsea Joseph. Be sure to ask them about proven healthcare strategies for the public sector — and our raffle for a brand new Ember Mug — while you’re there! If you haven’t planned for it yet, make sure to join our session on Wednesday, May 6, at 10:15 AM EDT, where healthcare leaders from CalPERS, Blue Shield of California, and Milliman will give a year one update on a novel partnership for population health and cost containment. See you in Rhode Island!

At Included Health, a great patient experience starts with making healthcare feel simpler, more human, and easier to navigate — from the first question about benefits to resolving the most complex cases. In recognition of Patient Experience Week, we’re celebrating just a few of the care team members that bring this member-first commitment to life every day. Swipe through to hear, in their own words, what inspires them most about supporting our members and their families. 💙

In New Orleans for the Business Group on Health 2026 Annual Conference? Be sure to catch our plenary session today alongside Spring Health and Well to learn how clinical and tech leaders are balancing AI innovation with patient safety. Artificial intelligence is reshaping healthcare engagement — and employers should be equipped to identify opportunities and avoid risks. At Included Health, we're leveraging AI+EQ to deliver a personalized, all-in-one healthcare experience that is safe and reliable. Learn more about our unique approach https://bit.ly/3Xs4J0H

Imagine if every employee had two more healthy days each month. Healthy Days is our CDC-backed check-in that gives members a simple way to tell us how they’re really doing, then connects them to our care team for next steps. On average, members who engage report 2+ additional healthy days in their next survey — time they can spend with their families, their teams, and their lives instead of navigating a fragmented system. Watch how one simple check-in becomes a real moment of support, then learn more about how Healthy Days can work for your organization https://bit.ly/4tWqNi2

Small state, big ideas. Catch us in Rhode Island for SALGBA 2026 as we rethink public sector healthcare and benefits. Be sure to stop by our session on Wednesday, May 6, at 10:15 am, where we’ll take a deep dive into year 1 results of our innovative partnership with CalPERS for integrated healthcare navigation and virtual care. Hear from CalPERS’ Rob Jarzombek, Blue Shield of California’s Shally Sinha, Milliman's Barbara Dewey, and our very own Ankoor Shah as they discuss proven strategies to improve healthcare access, quality, affordability, and equity for the public sector. Want a preview? Stop by Booth #124 to meet the team and grab some exclusive swag!

"Good enough" benefits aren't working anymore. Join us on April 30th for an Employee Benefit News webinar to talk about what's actually driving value in healthcare benefits. Hear how leaders at Bread Financial and Phillips 66 are breaking silos, prioritizing quality, and leveraging metrics that matter. Register here → https://bit.ly/4cTNkW7

We’re closing out the week on a high note at The Conference Board San Diego! ICYMI: AT&T's Ben Jackson took the stage yesterday with our COO Nupur Srivastava to explore how pairing AI with human empathy (AI+EQ) can power a sustainable, quality-first healthcare strategy for employees and their families. Our Included Health team has been on site this week connecting with benefits leaders who are raising the bar on what great care can look like. Curious? Connect with us at our next event: https://bit.ly/48bYunw

For crews at PSA Airlines, Inc., “normal” care hours rarely line up with real life. Between early-morning departures and late-night arrivals, finding the right doctor at the right time, in the right place had become a constant challenge — for employees and their families. By partnering with Included Health, PSA introduced an all-in-one healthcare experience that actually fit their employees' lives. Two years into the partnership, they’ve seen a 6.5% reduction in healthcare cost trend versus benchmark, while making it easier to get help when it’s needed most. See how their benefits are evolving alongside their workforce: https://bit.ly/4tQh78I

Chicago, that’s a wrap! Our team had an energizing few days at the Becker's Healthcare Spring Payer Issues Roundtable, connecting with health plan leaders tackling today's biggest challenges in healthcare delivery. The conversations reinforced what we're hearing across the industry: payers need innovative, integrated solutions that simplify care virtual care while improving outcomes and reducing costs. Thanks to everyone who stopped by to discuss how Doctor on Demand by Included Health is helping health plans transform the member experience. For those we didn't get to connect with, let's continue the conversation! Learn more about our solutions for health plans: https://bit.ly/4cc6U0C