When nearly 40% of people begin their mental health journey in health plan directories, the quality of that experience determines everything that follows. WiseMatch brings real-time matching and booking into health plan directories to turn a fragmented experience into something that actually works for patients, providers, and plans alike. We like to think of it as turning directories from static lists into dynamic pathways to care. Hear from our CEO, Sandeep Acharya (he/his), on why this requires industry-wide collaboration: https://lnkd.in/g_jijBFs
The healthcare industry has spent decades building better maps to a destination that no longer exists. We've modernized billing, digitized records, built apps for everything, but the directory a patient uses to find a provider is still running on fax-era logic. Ghost networks are a symptom of misaligned incentives, in that nobody set out to build them, but nobody had a strong reason to fix them either. I sat down with Brian Zimmerman at Becker's Healthcare to talk about what it actually takes to fix this. We don’t want to layer another solution on top of broken infrastructure, but rebuild the layer itself. That's what Octave built WiseMatch to do: make provider data accurate, make matching intelligent, and make the path from "I need help" to "I have an appointment" as short as possible. Link is in the comments.