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Adam Feigenbaum
Adam Feigenbaum
Driven, team-oriented, C-Level Executive passionate about creating positive experiences for customers through well-built, well-trained Sales and Customer Success teams. Proven success in building and leading high-performance Sales organizations accountable to revenue achievement and their responsibility to deliver a customer experience second to none. Creative problem solver and leader that welcomes directly supporting team members and customers to help overcome both internal and external challenges. Specific strengths include go-to-market alignment (Marketing - Sales - Service), strategic planning, cross-departmental leadership, contract negotiation, and written/oral communications. <br><br>Specialties: Go-to-Market Strategy/Planning/Execution, Applicant Tracking Solutions (ATS), Software-as-a-Service (SaaS), Leadership, Strategic Planning, Talent Acquisition, Talent Management, Human Resources (HR) & Recruiting, Contract Negotiation, Sales Management, Customer Experience, Problem Solving
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Mark Riggs
Mark Riggs
I’ve spent the last 25+ years helping high-growth technology companies build and scale world-class customer-centric and operationally aligned organizations. My journey began in engineering and consulting, but I quickly found my true passion in aligning customer experience with operational excellence to fuel growth. Whether based in the U.S., France, or the U.K., I’ve always focused on one core principle—success is earned by placing customers at the center of every decision.<br><br>From Business Objects to Endeca, Bazaarvoice, and Coupa, I’ve led cross-functional global teams through transformative growth. At Coupa, I had the privilege of creating the Chief Customer Officer role, helping scale the business from $100M to $1.1B in revenue and guiding its acquisition for $8B. Along the way, we maintained industry-leading customer retention, built a high-impact GTM model, and grew a 1,100-person team across 26 countries. Across IPOs, acquisitions, and PE transitions, my leadership philosophy has remained constant—operational rigor, people-first culture, and an obsessive focus on delivering measurable value to customers.<br><br>Today, I continue advising companies on customer lifecycle strategy, GTM alignment, and scalable operations while mentoring the next generation of SaaS leaders. Whether serving on boards or guest lecturing on Customer Success Management, I’m passionate about shaping sustainable growth models that drive long-term impact. If you’re building something transformative—or looking to accelerate what you’ve started—I’d love to connect.<br><br>#CustomerSuccess #SaaSLeadership #GTMStrategy #ExecutiveAdvisor #PrivateEquity #DigitalTransformation #OperationalExcellence #BoardLeadership #OpenToWork
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