Justin Copie

AI Workflow Automation Tools SMBs Should Explore Now AI-powered workflow automation is reshaping how small businesses operate daily. Here is what Florida SMBs need to know to stay competitive in 2025. Read the full article: https://lnkd.in/e-qeedhX

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Can your MSP really scale without losing the personal touch that attracted clients? Growth often creates pressure to accept more clients and projects than your infrastructure can handle effectively, leading to rushed implementations, inadequate support, and ultimately disappointed clients who question your capabilities. Without strategic scaling approaches, you face the quality paradox of expansion at the cost of service excellence and other challenges. Successful MSPs hire for cultural fit and growth potential while developing comprehensive training programs that ensure new team members quickly reach proficiency. These organizations balance revenue growth with service quality maintenance through careful pricing strategies, strategic investments in people and technology, and data-driven decision making that supports better resource allocation. If this sounds like what your MSP needs to scale strategically, the next step is simple. Send a DM, and let's talk about putting together the growth strategy for your business. #MSPgrowth #ScalingStrategy #ServiceQuality

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Excited to see our VP of Sales & Marketing take the stage with this one. Too many teams buy a CRM and stop there — few make it work for them. Dynamics 365 Sales isn’t just a glorified Rolodex; when used right, it’s a productivity engine. If your sellers are still chasing leads manually, duplicating data, or guessing what to focus on next, this session will be worth your time. “Make Your CRM Work Harder: Practical Ways to Increase Sales Productivity with Dynamics 365 Sales” Don’t miss it — real tactics, not theory.

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It feels like a large volume of the "work" in healthcare supply chain departments is just trying to clear the deck of invoice exceptions. Usually, that means a lot of manual triage and a resolution cycle that can drag on for months or more. Baptist Health South Florida took a look at that 60-day+ average and decided to automate away the noise instead of accepting the "invisible leakage" problem with invoice match exceptions. The results are pretty impressive: - They cut that 60-day resolution window down to just 10 days. - Turned invoice exceptions into multi millions of dollars in savings. - Most importantly, they actually freed up their team to focus on strategy instead of chasing data. It’s a solid reminder that sometimes the best way to "find" more time in the day is to fix the workflow that’s eating it. Penrod is hosting a session with Baptist Health South Florida’s CFO, Matt Arsenault, to dig into the specifics of how they made this happen with HealthChain and we would love for you to join! #SupplyChain #HealthcareOps #HealthTech #ProcessImprovement

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Healthcare IT is unforgiving. The infrastructure behind patient care and clinical operations has to be bulletproof. That’s the standard we hold ourselves to every day. Here’s a snapshot of #Lantrasoft: Enterprise-scale managed services — 2,410+ servers, 21 managed environments, zero-downtime release management across 48+ major releases Hybrid cloud & DC/DR operations with 1:1 compute, storage, and network capacity — 24/7, Always-ON Data & AI on Azure OpenAI, IBM watsonx, and Google Cloud — from intelligent document processing and predictive analytics to enterprise GPT assistants Full VMware/VCF migration, ROKS/RHOS container management, and IBM Maximo for asset management ISO 27001 | ISO 20000-1 | ISO 9001 certified, with SOC1/2/3 compliance built in. In healthcare, downtime isn’t an option and data is everything. We help leading health systems operate with the resilience, security, and intelligence the industry demands. If you’re at HIMSS, let’s connect — we’d love to explore how Lantrasoft can support your team. #HealthcareIT #HIMSS #ManagedServices #CloudMigration #DataAI #IBMPower #Lantrasoft

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Check out another great blog post from your friendly and awesome #hcmtechnology experts at HRchitect. In today's Tech Trends Blog, Christina Garza talks about something that has plagued organizations throughout time – short-staffed implementations. What is the solution? https://lnkd.in/eqHmnxZF “It’s an exciting time! You’ve got the vision, the strategy, and the green light to start your HCM Implementation. But recent events mean you do not have enough people to execute. It’s one of the most common and stressful challenges project leaders face: the implementation is ready to go, but the team isn’t. Whether you’re launching a new system, migrating data, or rolling out new processes, being short-staffed can threaten your timeline, quality, and morale. Let’s explore the risks associated with being short-staffed during a system implementation project. Then we will explore what you can do when your resources don’t match your project needs.” “Having an in-depth and realistic understanding of your staff’s availability for project work and developing a resource plan means that being short-staffed doesn’t have to derail your #HCM #implementation. With a mix of smart prioritization, external help from a trusted partner, and strong communication, you can still deliver a highly successful implementation with a fully engaged internal team." Let the HCM industry experts at #HRchitect help you with your resource planning. We work with many systems and know what success looks like. Contact us to find out how we can provide the right expert consultants to help you on the road to system implementation success. Life is short so accept no substitutes for your mission critical #HCM projects and experience the HRchitect difference for yourself. Often imitated but never duplicated. Let's talk! https://lnkd.in/gZj-bKrB. #implementation #strategicplanning #changemanagement #payroll #benefits #workforcemanagement #talentacquisition #talentmanagement #timeandattendance #absencemanagement #WFM #ADP #iCIMS #Dayforce #Paylocity #ServiceNow #UKG #Workday #WorkForceSoftware #TeamHRchitect #HR #womenintech

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Tampa Bay's diverse economy means one-size-fits-all technology solutions rarely fit anyone well. Healthcare practices need HIPAA compliance and patient portal integration. Manufacturing companies require IoT sensors and supply chain visibility. Legal firms demand document security and client confidentiality systems. Financial services need regulatory reporting and fraud detection tools. Each industry has specific technology requirements that generic MSPs often overlook or handle as afterthoughts. The most successful technology implementations happen when providers understand both the technology and the industry context. Compliance isn't just about checking boxes, it's about enabling business operations within regulatory frameworks. At Newgentek, we've learned that industry expertise matters as much as technical expertise. Understanding your business means understanding your industry's unique challenges and opportunities. Generic solutions create generic results. Specialized expertise creates competitive advantages. What industry-specific technology challenges does your business face? I'd welcome the opportunity to discuss how specialized knowledge makes a difference. #IndustryExpertise #ComplianceRequirements #SpecializedSolutions #TampaBay

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Healthcare providers in South Florida can’t afford to take chances with patient data — here’s how the right IT partner helps you stay HIPAA compliant. https://lnkd.in/ecqb97jA

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Managing complex IT systems while keeping operations smooth isn't easy. The right support, whether short-term experts or full IT management, can make all the difference. Learn how staff augmentation or managed services can support your team. https://ow.ly/MfGu50VHpuP #Healthcare #HealthcareIT 

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If AI isn’t helping your MSP practice automate it’s not because the AI is broke. It’s because you don’t have a process to automate. Process first, then automate!

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A doctor doesn't treat a patient from memory. They need the full record. Current. Complete. Available the moment it matters. Most healthcare organizations run Salesforce like it's a backup problem. It's not. Daily snapshots leave gaps in compliance, in analytics, in the AI models being asked to drive better outcomes. The companies getting this right are owning their data. Continuously replicating every change into the cloud they control. PHI and PII masked on their terms. Meret Solutions runs Salesforce across a healthcare environment with strict PHI and PII requirements. With GRAX, they capture and retain complete Salesforce history — fully compliant, fully accessible, fully theirs. That's not backup. That's data ownership. If you're running Health Cloud, Sales Cloud, or Veeva CRM and still relying on daily RPOs, the gap is wider than you think. Read what we're doing in healthcare and life sciences. Link below. Relentless. Forward. Progress. https://getgrax.co/4diJuY2 #DataOwnership #EnterpriseAI #Salesforce #GRAX #Healthcare #LifeSciences #HIPAA #HealthCloud

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Custom software isn’t just a technical challenge—it’s a business-critical investment, and the right vendor can make or break its success. https://lnkd.in/gYbnxh8F

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Owning separate platforms for front-, mid-, and back-office (CRM, RPA, low-code, ITSM) is a costly, risk-laden strategy. ServiceNow + Tenon offers a unified path—everything under one platform: • CRM & Marketing Automation • IT Operations & IT Service Management • RPA & Low-Code App Development • One platform—fully connected Tenon + KeenStack = Connected CRM in Action. This partnership combines: • Tenon’s native ServiceNow marketing engine • KeenStack’s deep ServiceNow platform expertise The result: • No swivel-chair integrations • Real-time data • Faster GTM velocity #CRM #MarketingAutomation #ServiceNow #CustomerEngagement

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Payers have the data for value-based care, but the visibility is not always consistent. Disconnected systems make it hard to measure provider performance in real time. Salesforce’s ecosystem (Health Cloud, Data Cloud, MuleSoft, Tableau) helps unify data into one intelligent view. And each of these technologies plays a pivotal role in making sense of the data. Read how provider network analytics can turn scattered data into actionable insights. #Salesforce #HealthCloud #MuleSoft #ValueBasedCare

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Carahsoft's FedRAMP Buyer's Guide shares case studies and best practices to help Federal agencies maximize the potential of their #FedRAMP solutions, and provides helpful information on how to procure these solutions through Carahsoft and our reseller partners... See the guide here: https://lnkd.in/efZ-YRAS

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In healthcare, technology isn’t just about efficiency — it’s about protecting patients, data, and trust. 🏥🔐 The right MSP strategy helps healthcare organizations stay secure, compliant, and focused on what matters most — delivering better care.

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