Just got back from an incredible week at Dreamforce - where I had the chance to collaborate with some amazing colleagues at the Vonage Hub and booth - Michael Nelson, Katie Waymack, Gernot Scheichl, Alexander Wu, Lawrence Byrd, Nicole Colehamer, Joseph Scofield, Tyler Carew, Joe Chapa, Josh W., Aida Pourshirazi, Mark Berkeland, Bobby Maeda, Harrison G., Dominika Goss, Jimmy Malik, Karim Zourih, Kristen Hranicka, Laura Peterson, Marc Marchal de Corny, Michael Satake, Piotr Breda, Tally Tsabary, Marina Gerzon,
Between great sessions, inspiring conversations, and a packed floor of innovators, one thing stood out:
Marketers want real engagement, not just clicks.
Oh, and let’s not forget Dreamfest…
I got to see Benson Boone live, which officially made me the coolest - and most envied - person in my house. My daughter is still a little jelly. 😎🎤
Back to business - because what really has me excited is Vonage Conversations for Salesforce Marketing Cloud.
It connects your SFMC journeys with two-way, personalized messaging across SMS, WhatsApp, RCS, and more, reaching customers where they actually respond.
And now, with Agentforce integration, you can let AI handle routine interactions, seamlessly escalating to live agents when needed - all within the Salesforce ecosystem.
✅ Engage customers across every channel
✅ Automate responses with Agentforce AI
✅ Track and optimize results directly in SFMC
This isn’t just message automation - it’s conversation intelligence, powered by Vonage and Salesforce.
If you stopped by our booth or saw our demo at Dreamforce, let’s keep the conversation going!
For more on Vonage RCS visit:
https://lnkd.in/gBguRUjd
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