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Brad Freeman reposted thisBrad Freeman reposted thisMost ticket reopens don’t happen because the fix was wrong. They happen because the reply wasn’t clear enough. This guide breaks down how to write reopen‑proof ticket responses, including: 1. Clear, step‑by‑step instructions 2. Language that removes ambiguity 3. How to confirm resolution before closing 4. Real reply templates support teams can reuse If your “resolved” tickets keep coming back, this is a writing problem — not a tooling one. Read the full guide 👇 https://lnkd.in/enCtSfA8
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Brad Freeman reposted thisBrad Freeman reposted thisReliable support starts with the right structure. BoldDesk is designed around it.
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Brad Freeman reposted thisBrad Freeman reposted thisStill using JavaScript the same way you did a few years ago? 👀 Modern JavaScript (ES12) introduces features that make your code cleaner, more readable, and easier to maintain. From improved string methods to better number readability and new operators, these updates can simplify everyday development. Explore 10 JavaScript ES12 features every developer should know. 👉 Read more: https://lnkd.in/eJHf9qmY #JavaScript #WebDevelopment #CodingTips #Developers #Frontend #Syncfusion
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Brad Freeman reposted thisBrad Freeman reposted thisHave your SLAs ever looked great on paper… but still led to unhappy customers or constant escalations? We’re talking about this live tomorrow — what actually works, what doesn’t, and how teams fix it. 📌 Webinar link is in the comment section Comment “SLA” and I’ll make sure you don’t miss it.
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Brad Freeman reposted thisBrad Freeman reposted thisHealthcare systems handle large volumes of patient data, from histories to reports and visit records. Finding the right information quickly can be challenging, especially with traditional keyword-based search. With the Syncfusion Blazor DataGrid, you can manage massive datasets and enable semantic filtering to search using natural-language queries and retrieve relevant records. 👉 Check our live demo: https://lnkd.in/eDq-ANqk 👉 To explore more features: https://lnkd.in/em3uJUdG #Blazor #DataGrid #SemanticSearch #SemanticFilter #HealthcareTech #WebDevelopment #UIComponents #Syncfusion
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Brad Freeman reposted thisBrad Freeman reposted thisHow often do your dashboards answer this question? “What should we do next?” Most don’t. Data lives in silos. Dashboards look impressive. But decisions still depend on gut feel. That gap is where opportunities are lost. Analytics doesn’t stop at visualization. It goes further to clarifying insights and driving meaningful action. #BusinessIntelligence #AnalyticsStrategy #DataDrivenDecisions #BILeadership #DigitalTransformation
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Brad Freeman reposted thisBrad Freeman reposted thisBig news for Salesforce users: BoldSign is now available on Salesforce AppExchange. With BoldSign for Salesforce, teams can send, track, and manage eSignature requests directly within Salesforce. Key benefits: • Send documents for signature from Salesforce • Track envelope status in real time • Manage agreements from one place • Reduce manual uploads and platform switching Bring eSignature workflows into the CRM your team already uses. Find BoldSign on Salesforce AppExchange: https://lnkd.in/eu9CbdSK #BoldSign #Salesforce #AppExchange #eSignature
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Brad Freeman reposted thisBrad Freeman reposted thisDesigning better user experiences in 2026? 👀 The right tools can help you move faster from idea to prototype and from design to production. From real-time collaboration to high-fidelity prototyping and visual development, today’s UI/UX tools are built to streamline modern design workflows. Choose tools that match how you design, collaborate, and build. Swipe to explore 6 UI/UX design tools shaping modern product design. 👉 Follow for more content like this #UIUX #DesignTools #ProductDesign #WebDesign #Developers #UXDesign #Syncfusion
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Brad Freeman liked thisBrad Freeman liked thisMost ticket reopens don’t happen because the fix was wrong. They happen because the reply wasn’t clear enough. This guide breaks down how to write reopen‑proof ticket responses, including: 1. Clear, step‑by‑step instructions 2. Language that removes ambiguity 3. How to confirm resolution before closing 4. Real reply templates support teams can reuse If your “resolved” tickets keep coming back, this is a writing problem — not a tooling one. Read the full guide 👇 https://lnkd.in/enCtSfA8
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Brad Freeman liked thisBrad Freeman liked thisReliable support starts with the right structure. BoldDesk is designed around it.
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Brad Freeman liked thisBrad Freeman liked thisStill using JavaScript the same way you did a few years ago? 👀 Modern JavaScript (ES12) introduces features that make your code cleaner, more readable, and easier to maintain. From improved string methods to better number readability and new operators, these updates can simplify everyday development. Explore 10 JavaScript ES12 features every developer should know. 👉 Read more: https://lnkd.in/eJHf9qmY #JavaScript #WebDevelopment #CodingTips #Developers #Frontend #Syncfusion
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Brad Freeman liked thisBrad Freeman liked thisHave your SLAs ever looked great on paper… but still led to unhappy customers or constant escalations? We’re talking about this live tomorrow — what actually works, what doesn’t, and how teams fix it. 📌 Webinar link is in the comment section Comment “SLA” and I’ll make sure you don’t miss it.
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Krystal W.
Krystal W.
Krystal is a highly accomplished Enterprise Fleet Advisor at Azuga, a Bridgestone Company with a wealth of experience in sales and technology, which spans over 20 years. Her primary responsibilities include designing and implementing cloud-based solutions, system integrations, and data migration strategies, and she has a proven track record of reducing infrastructure costs, increasing system reliability, and improving overall solution performance for various clients and projects.<br><br>Prior to joining Azuga, Krystal served as the Vice President of Sales at GPS Trackit, where she led a team of 23 people and achieved a revenue growth target of 3.5M. Her leadership was instrumental in transforming the company from a $900k to a $38 million enterprise, involving four mergers and exceeding monthly sales targets. Krystal's approach revolves around delivering excellent client experience and building long-lasting relationships that expand her referral network and generate positive outcomes.<br><br>She is highly motivated by creating value and finds joy in helping others. Her exceptional sales and technical skills, combined with a passion for delivering excellent customer service, make her an invaluable asset to any organization. Her approach to work involves a keen focus on delivering business value by aligning technology with company goals. She is a great team player, known for her ability to collaborate with stakeholders, build consensus, and deliver results.<br><br>Krystal's expertise in cloud computing, data analytics, and digital transformation has enabled her to design and implement highly scalable and secure solutions that meet her client's business needs. She is also adept at developing data-driven strategies that allow organizations to make informed decisions and drive innovation. Notably, she excels in communicating complex technical concepts in an easily understandable way, a skill highly valued in all industries.
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