The Chief Executive Officer (CEO) serves as the senior executive leader of the Gerald L. Ignace Indian Health Center Inc. (GLIIHC). GLIIHC is an Indian Health Service Title V Urban Indian Health Center and a HRSA designated Federally Qualified Health Center (FQHC). The organization is accredited by the Accreditation Association of Ambulatory Healthcare (AAAHC) and has Patient Centered Medical Home designations.
The CEO is responsible for the strategic, operational, financial, and clinical oversight of the organization. The CEO works collaboratively with the Board of Directors, executive leadership team, clinical providers, and community stakeholders to ensure the delivery of high-quality, accessible, patient-centered care consistent with the mission, vision, and values of the organization. The CEO ensures organizational compliance with all applicable federal, state, and local regulations, including HRSA Health Center Program requirements, FTCA regulations, accreditation standards, payer requirements, and quality improvement expectations. The CEO promotes organizational sustainability, workforce development, operational excellence, and community impact while advancing health equity and integrated care services.
ESSENTIAL DUTIES AND RESPONSIBILITIES/ SUPERVISORY RESPONSIBILITIES:
Strategic Leadership
Provides visionary leadership and strategic direction for the organization.
Leads the implementation of the Agency's strategic plan and organizational priorities.
Collaborates with the Board of Directors in organizational planning, governance, and policy development.
Ensures alignment of operational activities with the mission, vision, and long-term sustainability goals of the organization.
Advocates for the healthcare needs of the Native American community.
Promotes organizational culture focused on quality, accountability, collaboration, innovation, and patient-centered care.
Develops and integrates organizational partnerships with Local, State and National entities, i.e., Tribal and Non-Tribal community organizations, Tribal 638 healthcare systems, Wisconsin Primary Healthcare Association, Milwaukee Healthcare Partnership network, Indian Health Service (IHS) Bemidji Area Office, Human Resource and Service Administration, Wisconsin Colleges and Universities, Medical and Public Health Schools, local and state-WI Health Departments agencies, and funding organizations.
Participates in local, state, and national healthcare initiatives and associations.
Fosters workforce engagement, retention, succession planning, and leadership development.
Promotes interdisciplinary collaboration and a positive organizational culture.
Supports employee wellness, professional development, and performance accountability systems.
Administrative and Operational Oversight
Directs the Center’s operations to assure effective operations and integration of all clinical, community health, and administrative functions of the organization, including medical, behavioral health, dental, pharmacy, outreach, and support services, to advance the mission and improve the health and well-being of the Native American community.
Partners with clinical leadership to establish organizational priorities, performance expectations, and quality outcomes across all clinical service lines.
Provides strategic leadership in identifying and advancing grant and other funding opportunities that support organizational priorities and community health programs.
Provides oversight of medical staff credentialing and privileging to ensure compliance with applicable standards, regulations, and organizational policies.
Promotes the use of evidence-based practices, population health strategies, and quality improvement methodologies throughout all clinical and community programs.
Establishes and maintains effective organizational staffing models, and reporting relationships to support operational efficiency and accountability
Oversees organizational infrastructure, facilities, information technology, compliance systems, and risk management activities.
Ensures compliance with all applicable federal, state, local, HRSA, CMS, OSHA, HIPAA, and accreditation requirements.
Ensures organizational preparedness for accreditation, operational reviews, HRSA site visits, and regulatory audits.
Financial Management
Provides oversight of organizational financial performance, budgeting, forecasting, and sustainability planning.
Administers responsible financial stewardship of all federal and non-federal grants, State and Local grants, contracts, reimbursement, and organizational resources.
Provides oversight with finance leadership regarding revenue cycle management, payer strategies, grant management, and financial controls.
Presents annual operating budget and organizational financial reports with updates to the Board of Directors and Finance Committee.
Leads the strategic direction for the Agency's annual fundraising as well as sponsorship of cultural and community events.
Supports diversification of funding opportunities and organizational growth initiatives.
Quality Improvement & Compliance
Leads the implementation of a comprehensive Quality Management & Improvement (QM&I) program.
Directs the development, implementation, and ongoing evaluation of GLIIHC’s Quality Management & Improvement (QM&I) Framework.
Provides mentorship and coaching to Quality Improvement workgroups in the design, implementation, and evaluation of Plan-Do-Study-Act (PDSA) cycles, translating improvement concepts into practical operational changes that drive measurable results.