Development Associate - Data and CRM

We Care Solar is an award-winning U.S. nonprofit organization dedicated to strengthening health care and education in under-resourced countries by improving access to clean, reliable electricity. Since 2010, We Care Solar has designed and delivered compact, durable solar electric systems to energy-deficient health centers and schools, replacing candles and kerosene lanterns with bright, efficient LED lights and power for essential devices.

Solar for Healthcare: We Care Solar has worked with more than 75 partners across 50 countries, installing reliable solar power at more than 10,000 health facilities, supporting more than 23 million mothers and newborns to date. The We Care Solar Suitcase® is a compact solar electric system for medical lighting, mobile communication, and essential medical devices. Our Light Every Birth initiative is transforming maternal health care at the national level in select countries in Africa.

Solar for Education: Our hands-on STEM education program empowers students to learn about solar as a solution to local and global energy access challenges while gaining skills in engineering, electricity, and problem solving while assembling specialized Solar Suitcase Learning Kits. We Share Solar’s largest programs are in the United States, notably Minnesota, California, Illinois, and Florida. We have run STEM education programs in East Africa with a goal of expanding this program to African countries aligned with our Light Every Birth programming.

Position Overview:

The Development Associate plays a key role in supporting We Care Solar’s fundraising and communication efforts, supporting the systems and relationships that make our work possible. This position is responsible for managing donor data and systems, streamlining administrative processes, and supporting donor stewardship to keep our development operation strong, efficient, and responsive. This is an ideal opportunity for someone who is highly detail-oriented and proactive, and who takes pride in creating order behind the scenes while contributing to a mission that delivers tangible change.

Key Responsibilities:

Salesforce & Data Management

• Manage and maintain the organization’s Salesforce database, ensuring accurate and up-to-date donor records
• Process donations, track revenue, and generate reports to support fundraising strategy
• Manage and optimize third-party giving platforms (Benevity, PayPal Giving Fund, Fundraise Up) to create a seamless donor experience
• Establish and uphold data entry standards and best practices to strengthen consistency and reliability
• Document processes and create internal guides in collaboration with the Operations team to support Salesforce platform use
• Support campaign success through smart data segmentation and targeted list generation
• Troubleshoot issues and identify opportunities to improve system efficiency
• Maintain strong data hygiene across Salesforce and Dropbox development files, ensuring information is easy to access and ready to use

Administrative Support

• Provide administrative support to the development team, including scheduling, document organization, calendar management, and cross-team coordination
• Assist in preparing materials for meetings, reports, and presentations
• Support grant tracking and reporting
• Coordinate logistics for fundraising campaigns and events, helping ensure smooth execution

Donor Stewardship

• Manage timely donor acknowledgments, including personalized thank-yous, receipts, and follow-up communications
• Support donor communications and engagement, including new donor outreach
• Track stewardship activities and ensure consistent follow-up
• Assist with donor updates, impact reports, and other communications

Financial Coordination

• Reconcile monthly donation revenue with the Finance team, ensuring alignment between Salesforce and financial reports
• Identify and resolve discrepancies in a timely manner
• Support documentation and reporting related to revenue tracking and audits

Key Qualifications:

• 1-3 years of experience in development, fundraising, administration, or related field
• Experience with Salesforce or similar CRM systems
• Superb organizational skills and attention to detail
• Excellent written and oral communication skills
• Ability to manage multiple tasks and meet deadlines
• Self-starter who effectively manages their time and can work under minimal supervision
• Competency in Microsoft Office and Google Workspace

About You:

• You are solutions-oriented, resourceful, and proactive in tackling challenges
• You are highly collaborative and contribute to a strong team dynamic
• You are comfortable working with data and systems
• You bring a growth mindset and a commitment to continuous learning
• You are aligned with and motivated by the organization’s mission and values

We Care Solar’s work has earned global recognition for advancing reliable solar electricity in healthcare and education. Recent honors include selection as an awardee of Pivotal Ventures’ 2025 Action for Women's Health, as well as the Lifetime Achievement Award from the Africa Solar Industry Association for co-founder Dr. Laura Stachel. The organization is also a recipient of the Zayed Sustainability Prize and the UNFCCC Momentum for Change Award, and has been featured by leading global media, including The New York Times, The Wall Street Journal, CNN, and BBC World News.

We are a mission focused organization and team that likes to have fun while doing serious work. Our team includes global staff from seven of our priority countries in Africa and U.S.-based staff across seven states. Many of our team members have been with We Care Solar for more than five years. We are extremely committed to providing a positive and flexible work environment (virtually and in-person) while ensuring that we are able to deliver cost effective programs with high impact.

What We Offer

• Mission-driven work. Our work has a direct impact for millions of mothers and newborns. You will see and feel the impact of your work on a daily basis.
• Competitive salaries. A competitive salary commensurate with experience and based on geographic location.
• Comprehensive benefits. Health, dental, eye insurance, 28+ paid vacation days and holidays, paid family leave, and employer contributed 401k.
• Flexible work schedule. We pride ourselves on offering a flexible and fun environment while achieving our mission. You’ll have autonomy to create a schedule that brings your best work, including working remotely and setting hours of work.
• Strong culture. A working environment that values humility, integrity, inclusion, professional growth, and learning.
• Talented and dedicated team. A collaborative, hard-working, international team that is willing to do what it takes to get the job done, is committed to learning and improving, but laughs often and creates time for having fun.