Director, Global Enterprise Sales Operations

Meta is seeking a Director, Global Enterprise Sales Operations to lead our most critical centralized initiatives across Payments, Deal Negotiation, Services Sales and Strategic Regional Execution. This executive leader will sit at the intersection of business development and operational excellence, specifically tasked with scaling centralized functions within Meta’s Enterprise Sales Specialist organization for Business Messaging and Agentic AI solutions.In this role, you will build and scale an AI native centralized operational system to drive revenue. You will execute the vision, roadmap, and revenue goals, bridging the gap between high-level business strategy and deep technical execution (CRM/ERP integrations, Agentic AI, and API ecosystems).

Director, Global Enterprise Sales Operations Responsibilities:

• Lead centralized global workstreams including Payments infrastructure, complex Deal Negotiation frameworks, and Regional Strategic execution.
• Pioneer the "AI-first" sales motion, pursuing opportunities that leverage Meta’s Agentic AI capabilities to transform sales reach, scale and experience.
• Establish global playbooks and best practices for technical sales, ensuring consistency in how Meta interacts with enterprise decision-makers across the CX, Marketing, and IT suites.
• Build, lead, and mentor a high-performing direct and indirect team of centralized functions, acting as a player/coach to drive long-term growth.
• Contribute to an aggressive revenue, pipeline, and growth targets across a diversified global enterprise portfolio.
  
  

Minimum Qualifications:

• 15+ years of experience in enterprise-level technical sales, specializing in solution selling and the negotiation of multifaceted, high-value deals
• 5+ years of experience building and scaling Enterprise Sales, Operations
• 5+ years of direct people management, with a proven track record of coaching leaders and fostering high-performance cultures
• Demonstrated success launching new products and moving them to scale by influencing product design and company-wide systems
• Demonstrated ability to excel in highly ambiguous, matrixed environments, navigating complex global and cross-cultural dynamics
• Proven track record of interpreting data, establishing KPIs, and making informed decisions that drive accountability across a technical sales org
• Bachelor’s degree
  
  

Preferred Qualifications:

• Deep understanding of the Business Messaging landscape, and the evolution of Generative/Agentic AI in enterprise environments
• Familiarity with CRM/ERP integrations (Salesforce, SAP, Oracle) and how they intersect with API-driven messaging platforms
• A robust network within the global technology, business messaging, and enterprise software communities
• Familiarity with Meta’s suite of business tools (WhatsApp Business Platform, Messenger, Instagram Direct) and developer ecosystems
  
  

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.

$242,000/year to $296,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.