We are seeking a Director of Operations to lead and integrate multiple operations teams and departments at a client site in South Windsor, CT. This role is responsible for translating operations strategy into short- and long-term execution plans, establishing a culture of continuous improvement, and ensuring productivity, quality, safety, and on-time delivery objectives are met.
The Director of Operations will oversee multiple managers and departments, drive LEAN initiatives, manage budgets and forecasting, and partner cross-functionally to deliver value to both the organization and its clients. This role upholds a people-first culture rooted in the Service-Profit Chain and aligns with company values of being Client-Centric, Respectful, Engaged, Accountable, Trustworthy, and Entrepreneurial (CREATE).
This is a 100% onsite role.
What We Are Looking For:
Strategic operations leader with strong execution capabilities
People-focused leader who builds high-performing teams
Strong business partner who collaborates across departments
Data-driven decision maker with continuous improvement mindset
Clear communicator who can lead change and inspire teams
Key Responsibilities
Operations Leadership & Execution Oversee day-to-day operations across multiple production departments Ensure customer requirements, quality, safety, and on-time delivery goals are met or exceeded Translate operations strategy into short- and long-term plans Establish a vision, systems, and culture that drive continuous improvement
People Leadership & Development Lead, coach, and develop managers and teams Attract, develop, and retain top talent Coordinate training, mentoring, and development programs Promote ethical leadership and accountability across teams
Planning, Budgeting & Performance Management Prepare and manage budgets, forecasts, and unit cost results Monitor performance metrics and drive corrective actions Establish clear departmental and individual goals using a LEAN mindset
Cross-Functional & Client Collaboration Build and maintain strong relationships with internal business units and customers Ensure product knowledge remains current and customer expectations are exceeded Collaborate across the organization to share best practices
Process Improvement, Compliance & Vendor Management Drive continuous process improvement initiatives Establish processes and procedures for audits and inspections Ensure adherence to policies, regulations, and industry standards Oversee vendor management, supply chain coordination, and production planning
Required Qualifications
Bachelor's degree in Business, Engineering, or equivalent experience
6-8 years of related operations leadership experience
Strong leadership, analytical, and decision-making skills
Excellent communication and presentation abilities
Ability to manage multiple priorities in a fast-paced environmentRecruiter Submission Template:
Full Name:
Current Location (City, State):
Highest Degree (Field, Institution):
Years of operations leadership experience:
Experience leading multiple managers/departments? (yes/no):
Experience with budgeting and forecasting? (yes/no):