Group Sales Manager

Hotel & Company Description

Nestled in the heart of Southlake, Texas, in the hub of the Dallas Fort Worth metroplex, The award-winning Westin Southlake, a AAA Four Diamond hotel, offers a blend of modern luxury and southern charm. At the Westin Southlake, we're proud to have earned the #1 ranking among all Westin hotels in the US and Canada for 4 years running for guest Intent to Return, #1 in the WORLD in ITR for 2024. We won Marriott's Distinctive & Luxury Hotel Opening of the Year in 2022, and Hotel of the Year in 2024. The tradition continues in 2026, as we are currently #1 in both ITR and Event Service Satisfaction YTD.

Harrell Hospitality Group's, LLC (HHG), story began in 1989 when founder Paul Barham established the company with a vision to redefine excellence in hotel development. Over the years, we've built a reputation for delivering outstanding hotel openings, consistently high guest satisfaction, and strong returns on investment. Our success is a reflection of our commitment to quality and our unwavering focus on exceptional guest service. At the heart of our company is the mantra "F1" – Family First. We believe that treating our team like family creates an environment where everyone thrives. This commitment is evident in our competitive compensation, comprehensive benefits, 401K plan with employer matching, complimentary meals during shifts, and abundant opportunities for career growth and advancement. By putting family first, we’ve fostered a culture where our team members are empowered to embody our core values in everything they do. We're proud to be among the select management companies trusted by nearly all major hotel brands, a testament to our dedication to maintaining the highest standards of excellence in the industry.

Role Description

If you're getting the idea that we set the bar high, you're right! Our next Group Sales Manager will be responsible for identifying new group sales opportunities, fostering client relationships, and achieving revenue goals through proactive sales strategies. Key tasks include prospecting and acquiring group business, negotiating contracts, coordinating with internal departments to ensure client satisfaction, and analyzing market trends to develop competitive sales approaches. This is a full-time, on-site position located in Southlake, TX with opportunities to collaborate with a dynamic team within the hospitality management industry.

Qualifications

• Sales and Negotiation: Proven experience in group sales, business development, and contract negotiation in the hospitality or related industries.
• Client Relations: Strong interpersonal and communication skills to build and maintain client relationships, along with exceptional customer service abilities.
• Strategic Planning: Expertise in market analysis, competitive positioning, and the development of targeted sales strategies.
• Organizational Skills: Ability to manage multiple accounts/projects simultaneously and collaborate efficiently with cross-functional teams.
• Proficiency with Technology: Familiarity with sales management tools, CRM platforms (Marriott's CI/TY), and standard office software (e.g., Microsoft Office Suite).
• Previous hotel experience is highly preferred.
• Knowledge of the Southlake/Grapevine/Tarrant County market is an added advantage.
• Proven ability to exceed sales targets and drive revenue and profitability growth.