National Account Manager

JOB TITLE: National Account Manager

DEPARTMENT:  Sales

REPORTS TO: VP of Sales

SUMMARY: The National Account Manager (NAM) is responsible for driving profitable growth of MagickWoods cabinetry and related products across Lowe’s retail and Lowe’s Pro Supply channels. This role serves as the primary strategic and commercial liaison between MagickWoods and Lowe’s, owning national account strategy, sales execution, program management, and cross-functional coordination to ensure strong performance, alignment, and long-term partnership growth.

The ideal candidate has direct experience managing complex big-box retail and Pro accounts, understands the nuances between consumer and trade channels, and can operate effectively at both a strategic and tactical level.

DUTIES AND RESPONSIBILITIES:

Key Responsibilities

Account Strategy & Growth

• Own and execute the national account strategy for Lowe’s and Lowe’s Pro Supply, aligned with MagickWoods’ growth and margin objectives
• Develop annual business plans, sales forecasts, and joint growth initiatives with Lowe’s leadership
• Identify opportunities to expand assortment, programs, distribution, and Pro-focused offerings

Sales & Commercial Execution

• Lead all commercial negotiations, including pricing, programs, promotions, rebates, and volume commitments, with MagickWoods leadership
• Drive sales performance against revenue, margin, and profitability targets
• Partner with Lowe’s retail and Pro Supply teams to support product launches, resets, and special initiatives

Lowe’s Pro Supply Focus

• Build and maintain strong relationships with Lowe’s Pro Supply leadership and regional teams
• Support trade-focused programs, including contractor, builder, and multi-family initiatives
• Ensure MagickWoods’ product assortment, service levels, and value proposition align with Pro's customer needs

Cross-Functional Leadership

• Act as the internal voice of Lowe’s within MagickWoods, coordinating with operations, supply chain, product development, marketing, and customer service
• Ensure accurate forecasting, inventory planning, and on-time execution
• Proactively address performance issues, service challenges, and operational risks

Performance Management & Reporting

• Monitor KPIs, including sales, margin, fill rate, lead time, and customer satisfaction
• Prepare and present business reviews, line reviews, and performance updates to both internal leadership and Lowe’s stakeholders
• Use data and insights to drive continuous improvement and informed decision-making

Other Responsibilities

• Attends conventions, conferences, and trade shows as needed; prepares post-event reports and analysis
• Understands prospective client’s culture, product portfolio, competitive position, financial state, investment plan, organization structure, and key decision makers
• Functions as a liaison between client companies and operations staff
• Performs other related duties as assigned by management

QUALIFICATIONS:

Required

• 7+ years of experience in national account management, strategic sales, or key account leadership
• Direct experience managing Lowe’s, Lowe’s Pro Supply, or similar big-box / Pro retail accounts
• Strong understanding of retail vs. Pro channel dynamics, pricing structures, and go-to-market strategies
• Proven ability to manage complex negotiations and senior-level customer relationships
• Strong analytical, financial, and forecasting skills
• Willingness to travel (approximately 30–40%)

Preferred

• Experience in kitchen cabinetry, home improvement, building materials, or related categories
• Vendor-side experience supporting both consumer retail and trade-focused accounts
• Familiarity with Lowe’s systems, processes, and merchandising structure

Key Competencies

• Strategic thinking with strong execution discipline
• Relationship-driven, consultative selling approach
• Financial acumen and margin management
• Cross-functional leadership and influence
• Clear communicator with strong presentation skills