Senior Director Global Benchmarking & Innovation

Description

JOB INFORMATION:

TitleSenior Director Global Benchmarking and Innovation

Department: Operations Planning

Authority:OA/TA

Division/UnitData, Research, and Development

Work Location: 2 Broadway, Manhattan

Hours: Various

Deadline:Open until filled

Reporting Manager -Deputy Chief

Compensation

Salary Range

$ 132,353- $165,441 – Grade PPM010

Responsabilities

At the initiative of agency leadership, the newly formed GBI team will build on the Global Benchmarking unit’s successful record of bringing intelligence from peer agencies around the world back into NYCT and will be charged with taking the next step to identify potential innovations that can be applied within NYCT. Further, the team will lead implementation of those innovations, or in some cases partner with relevant departments to implement these ideas. Responsibilities of this position include:

• Manage and help build up the GBI team, consisting of a staff of up to seven.
• Oversee the existing benchmarking team to support its current workmaintainingNYCT’s membership in the Community of Metros (COMET) and the International Bus Benchmarking Group.
• Monitor industry best practices and emerging trends.
• Cultivate relations with key stakeholders in Department of Buses (DOB) and the Department of Subways (DOS), and the Department of Paratransit.
• Develop protocols for working with stakeholders toidentifypractical opportunities for improvement
• Oversee research projects in response to requests from within the organization as well as field questions from peer agencies
• Manage selected projects to bring innovations to NYCT
  
  

Education And Experience

• A Baccalaureate degree in: Major Field of Study: City Planning, Transportation Planning, Economics, Engineering, Urban Planning, or a closely related field.
• Ten (10) years’ experience in transit planning, transit operations or related research field, or a satisfactory equivalent of education & experience.
• Five (5) years of which should be in a supervisory/management role.
  
  

Desired Skills

• Proven success as a project manager with a record of gaining organizational buyin.
• Strong leadership and team management skills, with the ability to mentor and develop staff.
• Deep experience with subway,busand paratransit operations, with specific knowledge of the unique challenges in New York City.
• Familiarity with best practices and trends among our global and national peer agencies
• Ability to speak knowledgably and articulately to multiple audience types, and on topics at both an overarching general narrative level and highly detailed project specific level.
• Comprehensive knowledge of current and emerging transit data collection, planning, transportation modelingtechniquesand alternative analyses.
• Experience in data analytics, or related technology-driven fields.
• Excellent written and verbal communication skills.
  
  

SELECTION METHOD

Based on evaluation of education, skills, experience, interview, and written assessment.

All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

Other Information

Appointment may be at a comparable level to current level of selected candidate. (If necessary)

As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $101,379 (this is subject to change) per year or if the position is designated as a policy maker.

For 55-a eligible titles:Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Pleaseindicatein your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed informationregardingthe 55-a Program, please visit the following linkhttps://www1.nyc.gov/site/dcas/employment/55-a-program.page

TA APPLICANTS MUST BE IN A PERMANENT CIVIL SERVICE STATUS IN THE TITLE(S). IF YOU ARE ON AN ESTABLISHED LIST, YOUR LIST NUMBER MUST BE REACHABLE TO BE CONSIDERED FOR APPOINTMENT. The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA networkcomprisesthe nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Additional Information

Final salary isdeterminedexperience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent uponmaintaininga satisfactory record of job performance, attendance, and disciplinary conduct.Pursuant tothe New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

How To Apply

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EQUAL EMPLOYMENT OPPORTUNITY

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.