I listened to this McKinsey podcast this morning about how generative AI will affect jobs (and more- it’s worth a listen), a few things come to mind:
1) We (you/me, the next generation), can’t live in fear of what’s going to happen. Our mindset must be; how do we use the current technology to our (business/work) advantage.
2) L&D cannot just teach people about AI. We have to teach people how to work with it. I think the organizations that get this right won’t necessarily be the ones with the best AI tools (that helps, though…). They’ll be the ones with a workforce that knows how to use those tools responsibly and *effectively*.
I believe this is where L&D becomes increasingly strategic.
We have an opportunity to teach AI literacy, judgment and responsible application, not simply which buttons to push, prompts to input, etc. (which IS important).
I don’t believe AI is going to make learning less important. I believe it makes learning, adaptability and critical thinking more important than ever. AI, when used well, enhances these.
For L&D (and especially our very own Overwatch University) the responsibility is to prepare people to use these tools without losing the experience, judgment, relationships, culture and intellectual property that make an organization valuable in the first place.
That is a challenge I’m excited for as an L&D leader.
#LearningAndDevelopment #ArtificialIntelligence #Leadership #FutureOfWork #WorkforceDevelopment #GenerativeAI #LearningCulture
https://lnkd.in/gf2KSpgv
What I find fascinating related to this is the notion of the AI gatekeeper particularly as both sides of the communication equation become more well equipped. Search becomes a parameter driven task for agents, not a responsive action from humans. -> Your agents will converse with my agents. <- And between them there will be a frantic gatekeeping layer to determine where the human attention should be directed.