We're proud to be recognized as a Silver Winner at the 2026 CMSWire Impact Awards for Customer Journey Innovation. This award is a testament to the outstanding work and dedication of our CX & Insights team in enhancing the experience of our customers. We also congratulate Suzie Dieth, Vice President and Chief Experience Officer of NRG Consumer, who was named Customer Experience Leader of the Year. Suzie’s ability to unite teams, advance customer‑centric practices, and maintain trust exemplifies the standard of excellence we strive for at NRG. Congratulations to Suzie, our CX team, and all of this year’s honorees for their continued impact on the customers we serve.
