Copilot is your AI companion that helps you navigate the chaos

Microsoft Copilot is your digital companion designed to inform, entertain, and inspire. Using advanced AI, Copilot understands your questions and requests, provides direct answers, assists with writing, and even creates images. It's like having a smart, helpful friend at your fingertips!

Whether you start with a question or a request, Copilot can give advice, feedback, straightforward answers, and creative help:

• Get answers: Got a burning question or need info on a specific topic? Ask Copilot, and you'll get a direct response.

• Conduct research: Need the latest information or a quick summary on a subject? Copilot can search the web and provide concise summaries with sources.

• Have engaging conversations: Whether you're looking to chat about a topic, need a non-judgmental conversation partner, or simply want to vent, Copilot is here to engage in meaningful discussions.

• Enhance language skills: Need help with translations, learning a new language, or Improving your writing? Just ask Copilot for help.

• Boost creativity: Whether it's brainstorming for a project, crafting a social post or email, or creating an image, Copilot can help you kickstart and polish your work.

To get started, simply type your message and send it. Alternatively, in select markets, you can click the microphone button and speak your mind.

To improve your overall experience, consider trying the following:

• Use natural language and interact as if you're talking with a friend. The more you converse naturally, the better Copilot can understand your needs and provide tailored assistance. This approach helps Copilot learn your preferences and deliver an even more engaging and helpful experience throughout your conversations.

• Ask questions and follow up. Copilot provides direct answers and remembers your follow-up questions to give meaningful replies. Whether you want to learn more, reframe the answer, or question the response, Copilot will respond with context in mind.

• Ask Copilot to rephrase responses. Just say something like, “Can you explain that more simply?”, “break that down in simpler terms”, or “explain that like I’m a beginner” and Copilot will reply with an answer that’s easier to understand.

• Ask for different formats. Would you prefer to see an answer as a list or table? Just ask.

Copilot is available to customers over the age of 18. We have also expanded access to users under 18 subject to minimum age requirements that vary by country or region. Copilot is inaccessible to users under the ages listed here (note: these restrictions apply regardless of parental consent or account management). If your country or region is not listed, then the minimum age requirement is 13.

Additional age restrictions may apply to new or experimental features, including those released through Copilot Labs or to Microsoft 365 Premium subscribers.

While Copilot is best optimized for English, you can ask Copilot to speak in other languages as well. Copilot will automatically recognize the language you’re using and respond accordingly. Information on currently-supported languages is available at Supported languages for Microsoft Copilot.

Copilot provides a free baseline experience, while Microsoft 365 Premium, a paid subscription, unlocks powerful AI¹ tools, productivity apps, and advanced security. Premium subscribers get the highest usage limits for Copilot features, exclusive access to advanced AI capabilities, and apps like Word, Excel, PowerPoint, and Outlook with Copilot built in. You also get up to 6 TB of cloud storage (1 TB per user), Microsoft Defender, and AI-powered tools like Designer and Clipchamp—all in one plan.

To learn more about the Copilot and Microsoft 365 Premium experiences, visit the Microsoft 365 Premium page.

You can access Microsoft Copilot:

• Online at https://copilot.microsoft.com

• On your phone via the Android or iOS mobile app

• On your Mac with the Copilot app

• On your Windows PC with the Copilot app

• On your Edge browser by clicking the Copilot icon on the top right

• In your Xbox Mobile App and Game Bar for Windows 11

• Through integrations with various social apps, like GroupMe, WhatsApp, Viber, and Telegram. Please note that your use of third-party services, including Copilot conversations through those services, is subject to each service’s privacy policies and terms of use.

Copilot Lab features are experimental AI initiatives. We invite you to stay up to date on our latest experiments and learn more here.

Image generation gives you the ability to create new images via text prompts or edit images which are generated or uploaded.

To generate an image, ask Copilot to generate an image of your liking. For example "create an image of cute puppy". Once an image is created you can ask Copilot to make edits or changes.

Images generated or uploaded to Copilot are available for 30 days. This includes any thumbnails, which remain publicly accessible for the same duration. After this time, images and thumbnails are deleted from our system. You can always visit to delete your conversation history sooner. Click here.

Images are used for the sole purpose by Copilot to help you have engaging conversations and make modifications to images based on your requests. At this time Microsoft does not use any images for training or secondary use.

All images you upload for editing using Copilot Image Generation should be original images that you own or have the rights to use. Do not upload images that infringe third-party rights (including copyright, trademark, or publicity rights), violate the privacy of others, include depictions of individuals without consent, or otherwise violates the Microsoft Services Agreement and Copilot Code of Conduct. You are solely responsible for the images you upload. Your account or Copilot usage may be restricted or suspended if we detect an attempt to upload illegal content.

The latest model creates highly accurate and detailed images, which may require a few minutes.

The Copilot shopping experience makes it easy to discover, compare, and buy products. It tracks price drops and sales, offering impartial advice and one-click buying, making shopping more convenient and efficient.

Copilot can help users discover products and offers features to help users shop more efficiently.

When users search for information about products available for purchase online, Copilot uses generative AI to summarize and return relevant results from across the web and from advertisers. Any paid advertisements will be labeled as such. Except where identified as an advertisement, Microsoft does not receive commissions or other compensation for product suggestions or search results provided in Copilot. For more information about Ads in Copilot, visit About Ads in Copilot. Additional information about web search ranking is available here.

In certain jurisdictions, Copilot may provide special shopping features, such as buying options and price tracking, to help users shop more easily. These features may display an abbreviated list of purchase options, which are returned by the model based on how well they match the user's intent, likelihood of engagement (based on historical performance), available merchant data, and other factors to help users find what they need more efficiently. Users can seek additional offers by asking Copilot for offers from other retailers or using web search. These features may include free offers from the web and paid offers from advertisers. Unless clearly marked as an advertisement, Microsoft does not receive payment for product recommendations. Users may remove products from price-tracking at any time in Copilot Settings.

Copilot features are designed, built, and tested in accordance with the Microsoft Responsible AI standard. However, since Copilot can occasionally make mistakes, users should be mindful of the limitations of AI and verify key product information, pricing, and purchase terms on the retailer’s website. Prices and availability are at the discretion of the retailer and may be subject to change without notice. Microsoft is not liable for any discrepancies or changes in the pricing information or availability status provided.

Users who allow Microsoft to collect and use personal data to personalize and advertise might see results in the Copilot shopping experience tailored to their interests. To control the use of your data for personalization and advertising in Copilot, please refer to the Personalize your Copilot experience section of this FAQ.

We’re taking our time to garner feedback, iterate on the technology, and will expand access to more Copilot endpoints soon.

Copilot Vision and Recall are different features with different goals in mind:

Vision works strictly in the context of what you have chosen to share for that Vision session (a site in Edge, an app in Windows, your camera on Copilot mobile). You can turn this feature on when you want Copilot's assistance with something you have open. The only memory that Copilot will have of what you conversed about will be the transcript of your conversation that is saved to your chat history. You can delete your chat history at any time. Screenshots, audio, and context are not stored by Copilot.

Recall is a feature that will only be supported on Copilot+ PCs. For Copilot+ PC users who opt in, Recall takes encrypted snapshots of a user's PC screen across apps, websites, images, or documents. Snapshots are then locally stored and locally analyzed on the user's device. Recall will operate like the user's own virtual, private “photographic memory” on their Copilot+ PC. Learn more at Privacy and control over your Recall experience - Microsoft Support.

When you use Copilot in Game Bar on your PC, Copilot will take screenshots of your active gameplay to help you in the game. Copilot uses the screenshots to know where you are in the game and answer your questions. These screenshots are not stored or used for model training.

If you choose to use Copilot in Xbox, Copilot will use your Xbox activity, like your profile, play history and achievements, to provide you with a tailored and relevant experience. You can view and manage your Xbox profile and activity at any time by signing in to your account at xbox.com.

Copilot on Windows users can invoke Copilot with the phrase “Hey Copilot”. This opt-in feature gives you a new way to easily start a conversation with Copilot Voice, anytime the feature is enabled, your PC is unlocked, and the Copilot app is running. End your conversation by tapping the X on the Copilot Voice interface. With this new hands-free experience, you can stay in your flow when you need answers to a question or just need someone to bounce an idea off of.

Today, the wake word, “Hey Copilot”, is only available on the Copilot on Windows app.

No, you must enable this feature within Copilot’s settings to use it.

To configure click here or:

1. Open Copilot
2. Tap your avatar at the bottom of your sidebar
3. Tap Settings
4. Scroll down to Voice mode
5. Toggle “Listen for ‘Hey Copilot’ to start a conversation on or off”. It is off by default.

• Anytime your PC is unlocked, the feature is enabled, and the Copilot app is running, simply say “Hey Copilot” or “Hey Copilot, what is the weather in Palm Springs this weekend?” (or whatever question you have) and Copilot Voice will respond.

• Anytime the wake word is detected you will see the Copilot Voice Floating UI appear on the bottom of your screen and either hear a small chime, or a voice greeting or response from Copilot.

You can end a conversation by tapping the X on the Copilot Voice interface or wait a few seconds without speaking and the call will end automatically. The Copilot Voice interface will disappear when the call has ended.

Windows will show Copilot in use of the microphone via the Windows System Tray when either of these are true:

• “Hey Copilot” is enabled and the Copilot app is running in (open, minimized, or running in the background)

• Any Copilot Voice conversation is going on

If you see the Copilot Voice interface, you are in a conversation with Copilot Voice.

No. When “Hey Copilot” is enabled, Copilot uses the microphone with an on-device wake word spotter that only detects the “Hey Copilot” phrase.

The wake word spotter uses an on-device 10 second audio buffer in memory. This audio buffer is never recorded or stored locally.

When the wake word is detected, the Copilot Voice Floating UI will appear and begin to establish a Copilot Voice conversation. In parallel, the audio buffer will send audio from when “Hey Copilot” was detected to the cloud so it can be used to help answer the question you asked.

No, your PC must be powered on and unlocked. It will respond to any voice it hears when unlocked.

Recognition of the wake word is always performed locally and will try to establish a Copilot Voice call when detected. If you're offline, Copilot will attempt to establish a connection but won’t succeed, and the call will end. Copilot Voice responses require internet access and cloud processing, similar to typed interactions.

While “Hey Copilot” is optimized to work on a broad variety of devices, some users may find impact on their battery when using this feature. Impact can vary depending on battery size, system configuration, and environment. Users should verify they have the latest updates from Windows Update.

If users find their battery life experience to be high, users can disable “Hey Copilot” and use other methods like Press to talk to quickly access Copilot Voice.

Some Bluetooth headsets may experience reduced audio quality playback when “Hey Copilot” is enabled. Users can check with their headset vendor for latest firmware or drivers which may address the problem. If the issue persists, users can disable “Hey Copilot” and may prefer to use Press to talk to quickly access Copilot Voice instead.

While this feature is available worldwide, the “Hey Copilot” wake word is only trained and available in English. After starting a conversation, you can continue speaking in any language that is currently supported.