Frequently Asked Questions
Find answers to common questions about Archfine AI rendering platform.
General
What is Archfine AI?
Archfine AI is an AI-powered architectural visualization platform that transforms sketches, photos, and 3D models into photorealistic renders in seconds. Whether you're an architect, interior designer, or student, Archfine AI helps you visualize your ideas quickly and professionally.
What kind of images can I upload?
You can upload hand-drawn sketches, floor plans, elevations, section drawings, basic 3D model screenshots (from SketchUp, Revit, Rhino, etc.), or reference photos. The clearer and higher-resolution the input, the more accurate and detailed the render will be.
Do I need advanced rendering knowledge to use Archfine AI?
No. Archfine AI is designed to be beginner-friendly. Simply upload your image, choose a style, and let the AI generate the visualization. No prior experience with rendering software like V-Ray, Lumion, or Enscape is required.
What file formats are supported?
We currently support JPG and PNG formats. For best results, upload high-resolution images with clear contrast and readable geometry.
How is Archfine AI different from traditional rendering software?
Traditional rendering tools (V-Ray, Lumion, Enscape) require extensive 3D modeling, material setup, and lighting configuration, which can take hours or even days. Archfine AI generates photorealistic results in seconds from a simple image upload, eliminating the need for complex technical knowledge.
Pricing & Credits
Is there a free plan?
Yes! Our Free plan includes 3 render credits so you can try the platform before committing. Paid plans start at $9.99/month with more credits and advanced features.
How do credits work?
Each render uses one credit. Credits are included with your plan and refresh at the beginning of each billing cycle. You can also purchase additional credit packs (top-ups) at any time.
Can I switch or cancel my plan?
Yes, you can upgrade, downgrade, or cancel your plan at any time from your account settings. Changes take effect immediately.
Do unused credits roll over to the next month?
No. Monthly plan credits reset at the beginning of each billing cycle and do not carry over. However, credits purchased as top-up packs do not expire and can be used at any time.
Can I buy extra credits without upgrading my plan?
Yes. You can purchase additional credit packs (top-ups) from your account dashboard at any time, regardless of your current plan.
Technical
Can I upload CAD or BIM files?
Currently, Archfine AI does not accept raw CAD or BIM files. Export your drawings or models as PNG/JPG images before uploading.
Does it require GPU on my device?
No. All computation runs on our servers. Your device only needs a stable internet connection.
Can I control materials and lighting?
Yes. You can guide the AI by selecting styles, moods, lighting conditions, and environments to customize your renders.
What resolution are the renders?
Standard renders are high-resolution. With paid plans, you can upscale any render to 4K for print-quality output.
Does Archfine AI require GPU acceleration on my device?
No. All computation and AI processing runs on our cloud servers. Your device only needs a stable internet connection and a modern web browser.
Which browsers are supported?
Archfine AI works on all modern browsers including Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge. We recommend using the latest version for the best experience.
Can I use Archfine AI with my team?
Team and enterprise plans with collaboration features, shared credit pools, and centralized billing are currently in development. Contact our support team for early access or custom solutions.
Privacy & Legal
Will my designs remain private?
Yes. Your uploads are processed securely on encrypted servers. We do not publicly display, sell, or share your images with third parties. Your design data remains completely private.
Can I use renders commercially?
Yes. Images generated on Archfine can be used for presentations, portfolios, marketing materials, and commercial projects.
Is Archfine GDPR compliant?
Yes. We fully comply with GDPR (General Data Protection Regulation). You can request access to or deletion of your personal data at any time through our DSAR form.
Features & Usage
How long does it take to generate a render?
Most renders are generated in 10–30 seconds, depending on the complexity of the input image and the selected style. Paid plan users may benefit from priority processing for faster results.
Can I generate multiple style variations from the same image?
Yes. You can upload a single image and generate renders in different architectural styles — such as Modern, Minimalist, Brutalist, Classical, and more. Each variation uses one credit.
Does Archfine AI support both interior and exterior rendering?
Yes. You can generate both interior and exterior visualizations. The AI automatically detects the type of space from your uploaded image and applies appropriate materials, lighting, and environment settings.
Can I control materials, lighting, and environment?
Yes. You can guide the AI by selecting styles, moods, lighting conditions (daylight, sunset, night), and environments to customize your renders according to your design vision.
Can I regenerate a render if I'm not satisfied with the result?
Yes. You can regenerate a render with different settings or styles. Please note that each regeneration uses one additional credit.
Account Management
How do I create an account?
Visit app.archfine.com/signup and create your account with your email address. You'll receive 3 free render credits to start exploring the platform immediately.
How do I reset my password?
Click "Forgot Password" on the sign-in page at app.archfine.com/signin. Enter your registered email address, and you'll receive a password reset link within minutes.
How long are my renders stored in my account?
Your rendered images are stored in your account for as long as your account is active. We recommend downloading important renders for your own records.
Can I delete my account and all my data?
Yes. You can request full account and data deletion at any time through our DSAR (Data Subject Access Request) form or by contacting our support team. All your data, including uploaded images and generated renders, will be permanently deleted.