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Dan Ross posted thisI'll be honest — leaving Salesforce was a tough call. Coming back was an easy one. I'm rejoining to lead Growth for B2B Commerce, working in the Office of the CEO. Companies of all sizes are under real pressure to modernize how they sell, and Salesforce Commerce Cloud is delivering results that actually move the needle — 45% higher conversion, 35% more online orders, 50% faster order processing. I've seen this market from multiple angles now. I know where the opportunity is. And I'm fired up to go after it.
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Dan Ross shared thisGreat visual of the rollercoaster path to scale. I think there should be additional "reality sets in" points somewhere between the repeat moments of product market fit. Examples: (1) Our current leadership and talent density won't get us to the next stage (2) Our cross functional alignment is holding us back (3) We need to evolve from single product to a multi-product GTM.Dan Ross shared thisThis is a model of how startups are built. Question: when along this curve is the right time to raise venture capital? Is it during the experimentation/pivoting phase, to elongate runway? Is it as "starts working" happens, to fuel growth? Is it post-product market fit, to bridge to the next iteration of PMF (which is usually not a single point in time)? Or does it depend on external factors like competitive environment, market conditions, etc?
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Dan Ross shared thisamazing how fast the SaaS benchmarks are changing for revenue per employeeDan Ross shared thisRevenue per employee is the most valuable AI SaaS metric in 2025. This chart shows it. Here’s what it means👇 AI native teams like Cursor and Midjourney are proving that small teams can now outperform giants. For years, headcount signaled progress. Raise more, hire faster, fill seats. It looked like momentum. Most of the time, it was just motion. Today the real advantage is leverage per person. Cursor crossed $500 million ARR with under 50 people, and fewer than 30 in core engineering and product. Midjourney generates similar revenue with roughly 40 to 50 people. These teams aren’t lucky. They’re built for a new type of output, where one person can do what ten once did. The chart shows how the best teams are redefining revenue per employee: • Healthy SaaS benchmark: $250K+ per employee • 12 companies sit above $250K • Midjourney and Cursor: 3M+ per employee This is not incremental improvement. It is a different shape of company. AI did not just automate tasks. It changed how output scales. → The right hire multiplies the system → The wrong hire slows ten others Small is now a strategy: - Fewer layers - Faster loops - Clear ownership Revenue per employee used to be a metric you check late. Now it is something you design for from day one. The question is shifting: Old: How big can we get New: How much output can we create per person Founders who design for leverage will win this era. Scale now comes from clarity and speed, not size. P.S. Chart source: Palle Broe, Rule of Thumb. Benchmark note via Jason Lemkin of SaaStr --- Today, I run these private communities that might help you: → SaasRise: for founders scaling from $1M to $100M → VentureRise: for VC backed CEOs with $5M+ raised → GrowthRise: for B2B Sales and Marketing leaders (link in comments)
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Dan Ross shared thisExcited to add the next sales leader to the team! Reporting to the brilliant, inspirational, and hilarious Brad F.Dan Ross shared this🚀 TouchBistro is Hiring a Manager, Inbound Sales at TouchBistro! 🍽️ Do you have a passion for sales and leadership? We're looking for a results-driven Manager to lead our Inbound Sales Team and make a big impact in the restaurant and hospitality sector. 🌟 As a key leader at TouchBistro, you’ll be: ✔️ Leading a top-performing sales team ✔️ Shaping sales strategies and driving revenue growth ✔️ Mentoring and coaching the next wave of sales stars If you’ve got 5+ years in software sales, leadership skills, and a data-driven mindset, we want to hear from you! Ready to take the next step in your career? Apply now and let’s make restaurant tech history together. 💥 #SalesLeader #RestaurantTech #TouchBistro #SalesManagement #Hiring #JoinOurTeam #SalesStrategy Dan Ross Brad F. Shawn J Draisey Diane Ring Lauren Prince
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Dan Ross reposted thisDan Ross reposted this🚨 TouchBistro is Hiring! 🚨 Are you a sales ops pro who thrives on optimizing processes and driving growth? We’ve got the perfect opportunity for you! Join the TouchBistro team as a Sales Operations Manager and play a key role in scaling our sales strategy, collaborating with amazing teams, and making data-driven decisions that drive success in the restaurant industry 🍽️📊. If you're passionate about crushing goals, optimizing workflows, and using data to drive impact, we want to hear from you! 💬 Drop me a message or apply directly—let’s chat about how you can make an impact at TouchBistro! https://lnkd.in/ehFgzW8U #Hiring #SalesOperations #RestaurantTech #JobOpportunity #JoinOurTeam Diane Ring Tiffani Alter
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Dan Ross shared thisOur hiring engine is rev'd up on all cylinders! SDR, BDR, account management, new business sales and partnerships, with more to come. Inspiring leaders, inspiring product road map, and a fun hybrid office environment downtown Toronto More detail on requirements and links to apply to our most urgent hiring positions BDR https://lnkd.in/g8xjYMq8 Territory Partners Account Manager https://lnkd.in/guiPph_a Account Executive, Outbound https://lnkd.in/gZ3E4T8U Account Manager https://lnkd.in/gaAyr9nA Shawn J Draisey Alex White (Nikolova)Dan Ross shared this🔥 From Server to Tech Sales: Your Next Career Move Is Here Ever had that rush of closing out a packed Saturday night service, knowing you crushed it? Now imagine channeling that same energy into a career that pays you what you're really worth. Here's the truth: Your restaurant experience is EXACTLY what we're looking for at TouchBistro. Why? Because you already know how to: - Read people instantly (just like you did with your tables) - Handle pressure like a pro (Friday night rush, anyone?) - Juggle multiple priorities (while making it look easy) The best part? We're not just another tech company. We're transforming the industry you know and love. What's In It For You: → Base salary + uncapped commission (yes, really) → Health benefits from day one (no more working sick) → 3 days in office/2 days remote (better work-life balance than restaurants!) → Clear path to promotion (unlike waiting for that shift lead position) Your Day-to-Day: You'll connect with restaurant owners (speaking their language, because you've been there), manage your pipeline (easier than managing sections), and help solve real problems (more satisfying than fixing wrong orders). Sound Too Good To Be True? Here's The Catch: We're only looking for recent grads who: - Have actual restaurant experience (servers, bartenders, we're talking to YOU) - Are ready to hustle (but this time with set hours) - Want to build a real career (not just another job) Still Reading? You're Already Ahead of 90% of Applicants. WARNING: This position fills fast (faster than a happy hour bar), and we're only hiring a select few. P.S. Still on the fence? Think about this: Your restaurant experience has already given you every skill you need to succeed here. The only question is: Are you ready to level up? https://lnkd.in/gyyBtMf5 TouchBistro Dan Ross Alex White (Nikolova)
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Dan Ross shared thisExcited to hire in Dallas!Dan Ross shared this🌟 Partnership Success Architect - DFW Metro The best Territory Partner Account Managers don't just manage relationships—they architect success stories. In DFW's booming restaurant market, your ability to build rock-solid partnerships could redefine how an entire industry operates. WHY THIS ROLE MATTERS In the restaurant technology space, trust isn't just important—it's everything. As our Partnership Success Architect, you'll be the bridge builder between TouchBistro and our channel partners within the food technology ecosystem, crafting relationships that stand the test of time. Your ability to develop deep, authentic connections with POS resellers, payment providers, and restaurant tech innovators will directly impact the growth of both our partners and the restaurants they serve. YOUR IMPACT - Design and execute strategic partnership frameworks across DFW's food tech landscape - Transform partner relationships into a powerful revenue engine through qualified referrals - Collaborate with Account Executives to architect winning go-to-market strategies - Shape the future of restaurant technology in one of America's most dynamic food scenes - Build and nurture alliances across the entire restaurant technology ecosystem WHAT WE OFFER - Comprehensive Sales Bootcamp to sharpen your skills from day one - Weekly 1:1 coaching sessions with leadership - Clear path for growth within our Sales organization - Opportunity to work with an industry leader in restaurant technology WHAT YOU BRING - Proven track record of building lasting business relationships at scale - Natural ability to earn and maintain trust at all organizational levels - Strategic mindset for developing partnership ecosystems - Drive to exceed expectations and architect ambitious growth plans - Understanding of the food technology landscape and its key players JOIN A TEAM THAT INVESTS IN YOU Success in this role isn't just about numbers—it's about building a network of partners who trust you implicitly within the food technology ecosystem. We'll invest in your growth through our Sales Bootcamp and ongoing mentorship, ensuring you have the tools and support to excel. Location: Dallas-Fort Worth Metropolitan Area, Texas Ready to build something special? https://lnkd.in/g7i77vCm
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Dan Ross shared thisDiane Ring is a career altering leader with company altering vision. Can't wait to see who she teams up with on this role!Dan Ross shared thisIt's the most wonderful time of the year 🎄 & TouchBistro is hiring for a new role! We’re looking for an experienced Manager, Sales Strategy & Operations to help design, optimize, and scale our SMB Sales team as we empower restaurants with innovative technology 📈 Reporting into the lovely Diane Ring, you’ll have the chance to play a crucial role in driving sales productivity, resource allocation, and operational excellence, blending strategy with execution to help us achieve ambitious growth targets. If you’re passionate about shaping scalable processes and enabling teams to thrive in a fast-paced, competitive environment, we’d love to connect 👋🏼 Full posting: https://lnkd.in/gHybyzMs
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Dan Ross reposted thisDan Ross reposted thisFarra, our Manager of Outbound Sales, knows the restaurant industry inside and out. Her 12 years of experience as a cook, server, bartender, and GM fuel her passion for helping restaurants succeed. Ready to join a team that's dedicated to shaping the future of the restaurant industry? Check out our careers page: https://bit.ly/3YXCY1i
Dan Ross commented on a post
2w
funny timing, I played guitar yesterday for the first time in at least two years. Didn't take long at all for my left finger tips to feel suffering. My ears too. It's not like riding a bike.Good luck Daniel Debow I love how you're thinking about this.
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Dan Ross liked thisDan Ross liked thisI joked with my basketball team that if we won the championship, I'd post it on LinkedIn and add "MMBL Champion" to my profile.....and then we pulled it off! Celebrating the wins matters. Even when your knees remind you of it the next morning. 🏆 John Rozinger, BCOMM, BA, CHRL Abuzar Asif Marnix Saynor Sameer Pairose Jonathan Edwards, P.Eng Bradley Liou, MBA Jan Mizrahi, CFA @Roland Collier, @Jeremiah Ranchan
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Dan Ross reacted on thisDan Ross reacted on thisThere’s only three things as humans we can train. We can train our craft, we can train our body, our physical carriage, and we can train our mind. The best of the best are not leaving the training of the mind up to chance. Training of the mind is not being intellectually stimulated. Training of the mind is like the tools to be focused, the tools that you practice to be confident. Confidence is a skill. Being calm is a skill. It would be a mistake to think that if you don’t prepare yourself with the training of those skills that you would just magically happen. This is from my conversation with Ryan Holiday on the Daily Stoic podcast.
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Dan Ross liked thisDan Ross liked thisStarting Again I'm starting to write again. Not about politics. Not about startups—well, maybe sometimes. But about starting. About what happens when you decide to do a thing that might be a little weird and a little bit quixotic and might not work—but you care enough to find out. This is that story. A few years ago I was on a retreat for founders at Shopify. We spent a lot of time talking about AI—what it could do, how to use it, where to build with it. I kept thinking about a different question: not what AI can do, but what happens to everything else when AI does it. If machines write our copy, compose our music, generate our images—if more and more of what we consume is synthetic—then the things that are real become more valuable. Not less. Real experiences. Real presence. Real human connection. And I kept coming back to music. Music is a weird cultural object. It's morphed a hundred times—from communal ritual to concert hall performance to recorded media to streaming. Every shift changes who participates and how. Right now, I think we're in a passive era of music. Almost everyone listens. Not enough people play. Real, joyous play. What happened to the idea that people just make music, casually, the way people have done for thousands of years? I've played music for over 35 years. Bass, mostly. I co-own a recording studio in Toronto called The Root Down. I'm not a particularly religious person. The most spiritual, most connected I ever feel is playing songs with people. Improvising. That moment when two or three people lock in singing around a fire. There's nothing else like it. If you've ever wanted to play music but gave up—if you bought a guitar that's been in the closet since 2012, if you took lessons as a kid and hated them, if you've always assumed "playing music" is for other people—I think the problem isn't you. The barrier between you and that joy isn't talent. It's that almost every instrument you'd pick up first—guitar, piano, violin—assumes you'll suffer for months before the joy kicks in. That's baked into the design. It made sense for centuries. I'm not sure it makes sense anymore. So about a year ago, Simon and I started a project. A production space upstairs on Geary Ave, simple prototypes, testing whether the core concept could even work. Now, we're building a new acoustic instrument. You feel it when you play. The project has grown since then—we've added some truly talented people I'll introduce in future posts. I've helped to start three companies, and this is the most fun I've had since the early Rypple days. When David Stein and I were building something nobody understood yet and that was why it was exciting. So this is the beginning: a wooden instrument, a strange little workshop on Geary, and a bet that making music can feel more human, not less. I'm going to write about the journey. About music. About starting things. About cool people and ideas. About joy, which doesn't get talked about enough in business.
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Dan Ross liked thisDan Ross liked thisAfter an amazing and successful chapter at Shopify, today marks the end of my journey here. I joined eager to build and learn, and what I got in return was so much more. I learned the true value of being exothermic and how to build an AI-native sales team. But what truly made this experience incredible was the people I got to build and learn from Ricky Ho Madalina Paul Thomas Morse Kyle Rushton Grateful for the opportunity to work with you. To my stellar team, thank you for bringing your best self to work every day! Your commitment to supporting your customers and your willingness to learn and adapt have been remarkable. Now, I'm excited to recharge and soon share what's next. Onward + Upward 📈
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Dan Ross liked thisA great source of pride for our agency and for me. I'm very fortunate to work amongst such amazing women leaders. Shout out to Lisa Barrans Christine Ross Kelly Power Madison H. Bibianna Taborda (previous Poon) Janna Smith Anne Marie Sklar Skye Brain Rosana Filipe Fialho Cassandra Holmes Jennifer Mason Shealyn Thompson Amber Gordon-Daswani, DES Allie Bradshaw Emily Hutton Deborah WhitemanDan Ross liked thisBREAKING NEWS! Proof Experiences is proud to announce that we've been ranked #15 of 44 on The Globe and Mail's Canada's Top Growing Women-Led Companies 2026! We've earned our spot with three-year revenue growth of 249%. We are proudly founded and led by women, not just at the Executive level, but across multiple facets of the business. We're proud to be a part of this strong community of #WomenLedCompanies, driving growth in our industry and across Canada. https://lnkd.in/eBMGwc9M
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