Privacy Policy — Candy Games Teknoloji Limited Şirketi

Effective Date: February 6, 2026

This Privacy Policy explains how Candy Games Teknoloji Limited Şirketi (“we”, “us”, “our”) collects, uses, and shares information when you use our mobile game Fast&Grand, other games, related services, and our support channels.

1) Who We Are (Data Controller)

Company: Candy Games Teknoloji Limited Şirketi
⸻

2) Information We Collect

A) Information you provide
• Support messages: If you contact us, we collect the information you choose to share (e.g., email, message content, screenshots/attachments). We use this to provide support and troubleshoot issues.

We do not require account registration to play.

B) Information collected automatically
When you play, we and our partners may collect:
• Device & technical data: device model, OS version, language, app version, time zone, network type, IP address.
• Identifiers: device identifiers and advertising identifiers (where available and permitted by your device settings/law).
• App activity & gameplay events: session info, in-game events, basic gameplay progress/telemetry, ad impressions/clicks (as applicable).
• Diagnostics: crash logs, performance data, and error reports.
• Approximate location: derived from IP address (we do not collect precise GPS location unless we clearly ask and you grant permission).

⸻

3) How We Use Information

We use information to:
• Operate the game and deliver features.
• Provide customer support and respond to requests.
• Improve stability and performance (analytics, debugging, crash diagnostics).
• Serve ads and measure ad performance (if the game shows ads).
• Prevent fraud and abuse (security, anti-cheat, and protecting users/our systems).
• Comply with legal obligations where applicable.

⸻

4) Advertising, Analytics, and Mediation Partners

Fast&Grand uses advertising/mediation technology. These partners may process device identifiers, IP address, app activity events, and diagnostics to provide advertising, measurement, and fraud-prevention services.

Based on our setup, third-party partners may include:
• Google (Google AdMob, Google Ad Manager)
• InMobi
• ironSource
• Liftoff (Liftoff Monetize)
• Mintegral
• Pangle
• Unity Technologies (Unity Ads)
• Verve Group (Verve)
• BidMachine
• Digital Turbine (DT Exchange)
• Meta (when enabled)

Note: The exact data processed can vary by platform (iOS/Android), region, consent choice, and SDK configuration.

⸻

5) Your Privacy Choices (Consent / Opt-Out)

Depending on your location and device:
• You may be shown a consent prompt for personalized ads where required.
• You can limit or reset your advertising identifier in your device settings.
• On iOS, you can control ad tracking permissions in system privacy settings.
• You can disable notifications via device settings (if applicable).

If you want, we can also add a short “How to change ad preferences” section specific to iOS/Android inside the app.

⸻

6) Sharing and Disclosure

We do not sell your personal information. We may share information:
• With service providers and SDK partners who help us run ads, analytics, and app infrastructure.
• For security and fraud prevention.
• For legal reasons (e.g., to comply with law, enforce rights, respond to lawful requests).

⸻

7) Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn that we collected personal information from a child under 13, we will delete it.

Parents/guardians can contact us at info@candygaming.xyz.

⸻

8) Data Retention

We keep data only as long as necessary for the purposes described above (support, security, analytics, legal compliance). Support emails are retained as needed to resolve issues and maintain records.

⸻

9) Security

We use reasonable safeguards to protect information. No method of transmission or storage is 100% secure, but we work to protect your data.

⸻

10) International Transfers

Some partners may process data on servers outside your country. Where required, appropriate safeguards are used.

⸻

11) Updates to This Policy

We may update this policy from time to time. The “Effective Date” will be updated when changes are posted.

⸻

12) Contact

For questions or requests, contact:
info@candygaming.xyz / candygamingstudios@gmail.com