Changelog

This document is a log of changes to the WhatsApp Business Platform.

August 27, 2025

Embedded Signup

Updated v3 document to display an example of the v3 syntax.

Cloud API

Added Call Permissions Request type under interactive objects for messages.

August 14, 2025

Embedded Signup

In September we are simplifying the Embedded Signup flow across all versions. You can preview the simplified flow by configuring Embedded Signup with v#-public-preview (e.g. v3-public-preview) and launching the flow. See Versions for additional details.

August 12, 2025

Cloud API

Added AD_ACCOUNT_LINKED event to the account_update webhook, which triggers when a WABA has onboarded to MM LITE through Embedded Signup or Intent API giving the partner access to its ad accounts.

August 11, 2025

Business Management API

Added Welcome Message Sequences, which allow you to populate a set of pre-defined text and FAQs or a prefilled message, that can appear in a WhatsApp thread when a user taps a Click-to-WhatsApp ad.

August 4, 2025

Cloud API

Added new whatsapp_business_manage_events permission to log events.

July 30, 2025

Cloud API

Changed the Media Card Carousel Template requirements so that card body text is no longer mandatory.

July 25, 2025

Cloud API

Added the Tap target title URL override message template.

July 15, 2025

Cloud API

WhatsApp Business Calling API now available.

WhatsApp Business Platform

Multi-solution Conversations is now available in open beta

Multi-solution Conversations enables businesses to use multiple partners and solutions on the same phone number, enabling a seamless chat thread experience for their customers.

July 7, 2025

Business Management API

Added PROFILE_PICTURE_LOST as a new alert_type to account_alerts webhooks, to notify you when a business phone number's business profile photo has been deleted.

July 1, 2025

Cloud API

Per-message pricing is now live.

June 18, 2025

Embedded Signup

Solution Partners can now claim sandbox accounts.

June 13, 2025

Cloud API

You can now request Official Business Account status via API and edit your display name via API. Before you could only do this using WhatsApp Manager.

June 5, 2025

Embedded Signup

Embedded Signup now gives business customers the option to have us automatically identify purchase or lead gen events in message threads that originate from ads that click to WhatsApp.

To be notified of these events, you can subscribe to the new new automatic_events webhook, and optionally, report them via Conversions API. See Automatic Events API for more details.

June 4, 2025

Business Management API

A phone_number_quality_update webhook with event set to THROUGHPUT_UPGRADE and current_limit set to TIER_UNLIMITED will now be triggered if your business phone number is upgraded to higher throughput.

May 29, 2025

Cloud API

Added error code 132018 for help diagnosing invalid parameters when attempting to send a template message. Applies to version 23.0 and newer versions.

Embedded Signup

Version 3 is now available. As part of this release, we have introduced versioning that will align with Graph API's release cadence. The following changes apply to version 3:

• only_waba_sharing is no longer a valid extras.featureType value, since bypassing the phone number screen is obsolete now that business customers are able to complete the flow with a verified business phone number, unverified number, or no number at all.
• Added extras.version which must be set to 3 to enable version 3.
• Added extras.features for enabling Marketing Messages Lite API and App-Only Install onboarding.
• Added extras.features.api_access_only for enabling App-Only Install onboarding.
• Enabling Marketing Messages Lite API onboarding must now be done through the extras.features instead of extras.featureType.
• Session info will be automatically enabled for all users. Partners will still have to add an event listener on the same window to process incoming information.
• coexistence is no longer a valid extras.featureType value, you must use whatsapp_business_app_onboarding to launch the Whatsapp Business App onboarding flow.
• Measurement partners currently cannot use version 3.
• Pre-filled data will no longer bypass any screens, to provide business customers the opportunity to review and change data.

May 5, 2025

Embedded Signup

Solution providers can now onboard WhatsApp Business app users who have a WhatsApp Business app phone number with an India country dialing code.

April 9, 2025

Template Categorization

We no longer support the allow_category_change property during template creation. Previously, if set to true in a template creation request, this allowed us to update a template’s category to marketing, if we determined marketing to be its category per its content and our guidelines. This is now the default behavior.

April 8, 2025

Cloud API

Added typing indicators so you can let WhatsApp users know that you are preparing a response.

April 2, 2025

WhatsApp Manager

Added ability to create and share WhatsApp Business Accounts using WhatsApp Manager.

April 1, 2025

Pricing

March 31, 2025

Cloud API, On-Premises API

Payments API for business portfolios with Singapore addresses is no longer available.

March 20, 2025

Cloud API

Added partner-initiated WABA creation to replace the On-Behalf-Of ("OBO") account ownership model, which is being deprecated. Starting September 30, 2025, WABAs can no longer be onboarded to the OBO model.

February 27, 2025

App Dashboard

Added additional tiles to the App Dashboard > WhatsApp > Quickstart panel to make it easier for you to get started with complementary products that can help you scale business messaging:

• Marketing Messages Lite API
• Conversions API
• Marketing API

These tiles make it easier to find documentation for these products and automatically add required permissions to an App Review request, which you can review and submit at your convenience.

Note that these tiles only appear for products that you are eligible to use.

February 14, 2025

Cloud API

Added new endpoints to support template groups and template group analytics, which allows you group sets of templates for easier analytic analysis.

• Added GET /<WABA_ID>/template_groups
• Added POST /<WABA_ID>/template_groups
• Added GET /<WABA_ID>/template_group_analytics
• Added GET /<TEMPLATE_GROUP_ID>
• Added POST /<TEMPLATE_GROUP_ID>
• Added DELETE /<TEMPLATE_GROUP_ID>

February 11, 2025

Embedded Signup

Added ability for solution providers to onboard WhatsApp Business app users via Embedded Signup (aka "Coexistence").

February 1, 2025

Pricing

January 23, 2025

Embedded Signup

Added ability for business customers of solution providers to claim "555" business phone numbers when onboarding via Embedded Signup.

January 16, 2025

Cloud API

Added the Block API giving businesses the ability to manage unwanted spam by blocking or unblocking specific customer phone numbers.

January 7, 2025

Multi-Partner Solutions

• Added ability to migrate business customers off of Multi-Partner Solutions via Embedded Signup and via Meta Business Suite. Both methods skip business phone number re-verification.
• Added app_id parameter to the POST /<WHATSAPP_BUSINESS_ACCOUNT>/set_solution_migration_intent endpoint to allow for migration off of Multi-Partner Solutions.