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TP
Conseil en externalisation et délocalisation
Paris, Île-de-France 3 345 338 abonnés
À propos
We are TP Group. You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.
- Site web
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http://www.tp.com
Lien externe pour TP
- Secteur
- Conseil en externalisation et délocalisation
- Taille de l’entreprise
- + de 10 000 employés
- Siège social
- Paris, Île-de-France
- Type
- Société cotée en bourse
- Domaines
- Omnichannel, Rightshore, Contact Center on Demand, Analytics Solutions, HomeBase, VIP Solutions, Sales, Digital Solutions, Face-to-Face, Internet Interactions, Technical Support, BPO, Credit and Collection, Social Media, Omnichannel, B2B, Customer Experience, outsourcing et AI
Lieux
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Principal
Obtenir l’itinéraire
21, Rue Balzac
75008 Paris, Île-de-France, FR
Employés chez TP
Nouvelles
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Companies expanding globally are 22% more likely to achieve above-market growth, but sustaining it requires flawless execution. Learn more in our white paper: https://lnkd.in/gbmC9NBP AI and new technologies are only as effective as the operations supporting them. At TP, we deliver orchestrated intelligence. Our proprietary TOPS and BEST frameworks combine deep domain expertise to ensure consistent, high-quality service worldwide.
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From Egypt's multilingual scale to South Africa's mature delivery ecosystem, seven African locations offer distinct advantages for global services. Download the Everest Group white paper: https://lnkd.in/gTFQZykX presented by TP to discover several African locations that are making a mark in global services delivery.
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Four years ago, the partnership between TP and UNICEF began. It all started as a shared belief that a global company like TP has a role to play in the lives of the world's most vulnerable children. Now, that collaboration has grown into something measurable and deeply human. But behind every number, there is a story worth telling. In this edition of TP Insights, Clementine Gauthier-Medina, SVP of Sustainability at TP, shares what it looks like on the ground and what we've achieved so far supporting UNICEF. Read the full article now.
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There is a strong operational discipline to blend technology and specific needs. In this Industry Analyst Perspectives video, Nicolas de Kouchkovsky, Founder and Principal Analyst at CaCube, breaks down what truly sets TP.ai FAB apart: a holistic approach to AI-driven customer engagement, backed by the operational discipline that transforms technology into measurable, real-world ROI. This is how TP is building what comes next. Learn more at tp.com
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The time is now to build a high-performing business. In this white paper https://lnkd.in/gGQ5xnKP, learn why businesses need to optimize their processes today as well as how TP's proprietary process optimization methodologies help transform operations to drive strategic results.
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Save your spot now: https://lnkd.in/dm6zTTea In this new episode of TP.ai Talks, Danny Kuivenhoven, Chief Technology Officer at TP for EMEA and APAC, breaks down how the TP.ai FAB orchestration layer drives real operational scale. This is where decisions happen. The orchestration layer acts as the core intelligence, routing interactions, applying business logic, and determining in real time whether AI or human expertise delivers the best outcome for each specific customer and client context. Join us live on LinkedIn to learn how: • AI handles volume, while humans ensure quality and continuous improvement • Human-in-the-loop feedback actively trains and improves AI over time • Orchestration aligns customer needs with client priorities at scale • Operations move from reactive execution to intelligent, context-aware decisions The result: higher quality, better outcomes, and scalable performance, without compromising control. Register now.
Orchestration Layer: Human + AI in Customer Experience | TP.ai Talks
www.linkedin.com
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At TP, our commitment to our planet is clear: increasing renewable energy to 50% by 2026 and 80% by 2030. #EarthDay
#COTP | Working together for a greener tomorrow #EarthDay
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TP has received the 2026 Company of the Year Recognition for the Customer Experience Management (CXM) Services Industry in India from Frost & Sullivan. Read the blog to learn more: https://lnkd.in/gzHdmyc8 This recognition highlights TP as a strategic digital experience partner that leverages AI, analytics, automation, cloud, and human empathy to deliver measurable business outcomes. That's the power of orchestrated intelligence.
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What customers actually expect from AI? The conversation around AI has shifted from ambition to execution. Swipe to see the key takeaways from HumanX 2026 on how to build an AI strategy that actually delivers. 👉 Watch the full episode of The Scoop with TP: https://lnkd.in/gvRqdvAv #TheScoopWithTP #HumanX2026 Leslie Kostrikin
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Financement
Dernier round
Dette après introduction en Bourse514 851 934,00 $US