Quick summary
Hello.
We have an issue with the sync.
The site sync starts and it gets frozen in "Initializing remote backup" ( the progress bar is frozen at around 20% and it didn't move for around 6 hours).
Any way around this issue?
Pressable staging site (around 14 Gb in size), all accounts connected.
Latest version of the Studio.
Mac OSX 15.7.7
Mac Mini Intel i7.
Thanks,
Dushan.
Steps to reproduce
- Start the app
- Add site
- Site sync starts and it gets frozen
What you expected to happen
Obviously, I expect to have a bug-free app and basic functionality, like sync, in working order.
What actually happened
Pressable site sync is taking forever (progress bar didn't move for 6 hours), I suspect it is frozen.
Impact
One
Available workarounds?
No and the app is unusable
Platform
No response
Architecture
None
Logs or notes
No response
Quick summary
Hello.
We have an issue with the sync.
The site sync starts and it gets frozen in "Initializing remote backup" ( the progress bar is frozen at around 20% and it didn't move for around 6 hours).
Any way around this issue?
Pressable staging site (around 14 Gb in size), all accounts connected.
Latest version of the Studio.
Mac OSX 15.7.7
Mac Mini Intel i7.
Thanks,
Dushan.
Steps to reproduce
What you expected to happen
Obviously, I expect to have a bug-free app and basic functionality, like sync, in working order.
What actually happened
Pressable site sync is taking forever (progress bar didn't move for 6 hours), I suspect it is frozen.
Impact
One
Available workarounds?
No and the app is unusable
Platform
No response
Architecture
None
Logs or notes
No response