IT Service Status

In general, scheduled maintenance is routinely carried out between 7am and 9am on Tuesday mornings; this period should be regarded as "at risk" time.

Some systems and network infrastructure undergo routine maintenance in the early morning, generally before 7am UK time, where impact to users is expected to be no more than a few minutes in duration. This Business As Usual maintenance is not explicitly noted below, unlike planned major upgrades or faults of more significant business impact.

General Update

All times regarding outages reflect the time in the UK.  

  • Computer labs and library PCs OK OK

    Normal Service

  • Email OK OK

    Normal Service

  • Freshservice - online helpdesk OK OK

    Normal Service 

  • H: and I: Drives OK OK

    Normal service

    MAINTENANCE Planned Maintenance - From: 11/09/2025 17:00 To: 11/09/2025 18:00

    Certificate renewal on our HCP which contains tiered out files older than 13 months. A reboot will be required on one node which will take around 5 minutes.

  • Internet Connectivity OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 03/04/2026 09:00 To: 03/04/2026 11:00

    Resiliency testing for connectivity to Internet may result in very brief disruption to service.

  • Library Systems OK OK

    Normal service. 

  • Mobile App OK OK

    Normal service

  • Myplace (Classes) (i.e. classes.myplace) OK OK

    Normal service

    MAINTENANCE Planned Maintenance - From: 18/08/2026 08:40 To: 18/08/2026 12:00

    Myplace will be unavailable on Tuesday, 18 August 2026 from 8.00am to 12.00pm (BST) for essential maintenance.

     

     

     

  • Myplace (FlexEd) (i.e. flexed.myplace) OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 27/01/2026 08:00 To: 27/01/2026 09:00

    This service will be unavailable Tuesday, 27 January 2026 from 8.00am to 9.00am Greenwich Mean Time (GMT) for essential maintenance.

  • Network OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 09/03/2026 17:00 To: 09/03/2026 19:30

    Replacement of router servicing Graham Hills and Barony buildings.  Brief disruption to end-user connections (wired and wireless) during the period as links to user-servicing network equipment are individually moved.

  • PEGASUS At Risk At Risk

    While the majority of applications within Pegasus is operating as expected, the particular application used for the management of exam boards has performance issues and is quite slow.  The underlying issues are being worked on.  During exam boards expected it to take between 2 and 10 seconds to move between students.  If you do have any issues, particularly "time out" problems please report these as soon as possible.  

  • Student / Staff Printing Service OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 01/09/2026 08:00 To: 01/09/2026 12:00

    We are undertaking some essential maintenance on the Print System meaning that printing and scanning services will be interrupted intermittently between 8am and 12 noon.

    The copying function will remain operational throughout.

    We apologise for any inconvenience that this may cause.

     

  • Virtual Desktop OK OK

    Normal service

  • VPN (end-user) OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 01/06/2026 09:00 To: 02/06/2026 17:00

    The end user VPN service is undergoing replacement over this period.

    Users connected to VPN may experience interruptions to service during the works.  The service should be considered AT RISK for the two day period.

  • Wi-Fi (eduroam and other wireless services) OK OK

    Normal Service

    MAINTENANCE Planned Maintenance - From: 14/08/2026 17:00 To: 15/08/2026 19:00

    Planned maintenance/service upgrade of all wireless services across all sites.

    Users may notice a brief interruption of services from time to time for the duration of the works.

  • www.strath.ac.uk - website OK OK

    Normal service

Page last updated on 31/08/2026 14:30