Email Folder Contents Missing

Today after clicking on Get Messages, I noticed my Email account showed all the message headers on the right as usual, but did not show any of the message contents when I… (read more)

Today after clicking on Get Messages, I noticed my Email account showed all the message headers on the right as usual, but did not show any of the message contents when I clicked on any of them. All I got was an empty message screen. This happened for new and previously existing read messages. The problem was limited to my Email account and did not affect other folders such as Drafts, Sent, Trash, etc. I right-clicked on the Email folder under the Inbox, opened Properties and hit the Repair Folder button, which made all the headers disappear as well! I didn't see any help messages with issues specific and/or limited to just the Email folder in Inbox. Can someone help! Tks, JS

Asked by James-A 3 days ago

Last reply by James-A 45 minutes ago

Email set up wrong

Hello, I needed a new email address. When starting the process I was asked for my current email address. I inputted this and it has synced the app with my old email. … (read more)

Hello,

I needed a new email address.

When starting the process I was asked for my current email address. I inputted this and it has synced the app with my old email.

My old email address is my personal email: [edited] @com

I need a new email address: [edited] @aries.co.uk.

Can anyone help me with this?

I would be very grateful.

Thank you

Asked by Hywel 8 hours ago

Email messages viewable in search, but not in message headers.

I have Thunderbird set up with various POP accounts to act as an aggregator, bringing all email into one Inbox. Most of the accounts are hotmail or gmail accounts. When… (read more)

I have Thunderbird set up with various POP accounts to act as an aggregator, bringing all email into one Inbox.

Most of the accounts are hotmail or gmail accounts.

When searching on terms, it will bring up old emails and the location given is "Inbox".

These emails are however not in my combined Inbox. I have gone through the Local Folders structure and there is no other folder names Inbox.

Is there a means to access these emails and either recover them or properly deleted them?

Asked by fwilson00 5 hours ago

Drafts saved in my Drafts Folder/Local Folders

TBird 140.2. I save draft emails in my Local Folders. However, within 'gmail' I also have two Drafts folders neither of which I have been able to delete. Within my other… (read more)

TBird 140.2. I save draft emails in my Local Folders. However, within 'gmail' I also have two Drafts folders neither of which I have been able to delete. Within my other 'outlook' account there is only one Drafts Folder. None of these folders are used for saving my Drafts ... how can I delete the extra folder in 'gmail' Thanks

Asked by RonSH 1 day ago

Last reply by RonSH 1 day ago

can't add email account to Thunderbird

i am trying to add my google mail account and i keep getting an authentication error with this message: " Unable to log in at server. Probably wrong configuration, userna… (read more)

i am trying to add my google mail account and i keep getting an authentication error with this message: " Unable to log in at server. Probably wrong configuration, username or password."

I am using the same configuration that i used for my other google account. and i am not given the opportunity to change the password. so how do i fix the problem?

Asked by annie 2 days ago

Deleted e-mail folders

I accidentally dragged some a "local folder" into my junkmail folder and then asked for the junkmail folder to be emptied. IN the process I have lost a couple of years' v… (read more)

I accidentally dragged some a "local folder" into my junkmail folder and then asked for the junkmail folder to be emptied. IN the process I have lost a couple of years' very important e-mails that I stored in the local folder (accounts information, etc). Is there anyway to retrieve it?

Asked by stellou 3 days ago

Last reply by stellou 3 days ago

Thunderbird

Get this error message I think since the update on September 2nd. See below Unable to write the email to the mailbox. Make sure the file system allows you write privile… (read more)

Get this error message I think since the update on September 2nd. See below

Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox. Also, I downloads a few old emails from September 2. If I delete them, they re-download when I click on get mail. I do get mail on my phone and on the Xfinity web site. I really would like to get this fixed as soon as I can. Thanks, William Dudzinski - dfolks@comcast.net - 248-444-5978

Asked by dfolks 3 days ago

One day my folders were disarranged and duplicated. Have failed to tidy up. Any ideas? - Ron

Give tips to reverse above prob. I haven't been able to drag messages from one folder to duplicated folder. The frustration is that the duplicates do not necessarily hav… (read more)

Give tips to reverse above prob. I haven't been able to drag messages from one folder to duplicated folder. The frustration is that the duplicates do not necessarily have total content !! HELP

Asked by ron205 4 days ago

Run all email filters button

I have an archive of emails going back to the 1990's which Thunderbird manages nicely, but I have one niggle with IMAP which could be addressed if I could 'Run All' email… (read more)

I have an archive of emails going back to the 1990's which Thunderbird manages nicely, but I have one niggle with IMAP which could be addressed if I could 'Run All' email filters. Explanation, in the past I used POP3 to move emails to the local storage and left copies on the host server which I could see even after moving the local copies to local storage. With POP3 there was no problem leaving the filters to just do their thing, but it was perhaps not the right approach. Currently I am using IMAP and the mobile devices can see all the recent emails as long as I switch off the filter to local folders. What is nice on the desktop is that the local folders pop up in the Unread folders section, but if I am out on the road I don't see them simply because only the ones left on the IMAP inbox are still visible. One option would be if I could switch off the filtering before going out and then do the local archiving when back at the desktop, but the easy option would be a 'Run All' button next to the 'Run Now' one rather than having to select each in turn ...

Asked by Lester Caine 6 days ago

Last reply by Lester Caine 5 days ago