Critical Error Logs
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When attempting to access TablePress from the WP dashboard, we get a critical error that prevents the plugin from loading.
After some investigation, we found the following support thread, which appears to describe a similar issue: https://wordpress.org/support/topic/critical-error-logs-related-to-tablepress-plugin/
We also came across the following guidance related to the Freemius SDK:
“If you are using the licensing methods is_plan() or is_plan__premium_only() in your integration with the WP SDK, then transition to the is_plan_or_trial() and is_plan_or_trial__premium_only() methods accordingly.”
The errors we’re seeing indicate that Tablepress is attempting to call methods that are not available in our environment. For example:
PHP Fatal error: Uncaught Error: Call to undefined method class@anonymous::pricing_url()
…/wp-content/plugins/tablepress/classes/class-view.php:411
PHP Fatal error: Uncaught Error: Call to undefined method class@anonymous::is_plan_or_trial__premium_only()
…/wp-content/plugins/tablepress/views/view-edit.php:346
As a temporary workaround, we manually modified classes/class-view.php and views/view-edit.php to bypass these function calls, which allows TablePress to load successfully. These changes are overwritten each time the plugin is updated, which has been requiring us to reapply the changes after every update.
One possibility we considered is that this may be related to the bundled Freemius SDK. TablePress 3.3.2 appears to include Freemius 2.13.1, and because the fatal errors involve Freemius-related methods (pricing_url() and is_plan_or_trial__premium_only()), we’re wondering if there could be an issue with the SDK integration or initialization. We haven’t been able to confirm that’s the cause, but wanted to mention it in case it’s helpful for troubleshooting.
Would you be willing to help us determine whether this is a known issue or whether there’s another underlying cause? We’d be happy to provide any additional logs, environment details, or other information that would assist with diagnosing the problem.
We are on 3.3.4 and this issue has affected us for quite a while. We have a multi site configuration in case that is helpful info.The page I need help with: [log in to see the link]
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