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juliecookies2
(@juliecookies2)

4 days, 8 hours ago

Hello, I am trying to connect my FB page since it has disappeared from social. I am able to connect to my Facebook profile. I have followed the steps the friendly bot suggested and it still wasn’t working. I was directed to make a post here.

Website: chapterbreak.net

WordPress account juliecookies@gmail.com

This is the error message: “Error connecting account. Something went wrong while creating a connection.”

I only have two facebook pages under my account, and it lets me select one, then fails. I do have my pages linked to Facebook business manager.

The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

Plugin Support Erina (a11n)
(@eri32s98)

2 days, 22 hours ago

Hi @juliecookies2, in order for Jetpack Social to work, it’ll first need a working Jetpack connection.

When I check your site through the Jetpack debug at https://jptools.wordpress.com/debug , it shows the error XML-RPC is not responding correctly ( 200 ). Could you check with your web host about enabling XML-RPC access? If you wanna restrict access, you could also ask them to allowlist the Jetpack IPs.

Let us know how it goes, and we can take another look.

Viewing 1 replies (of 1 total)

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1 reply
2 participants
Last reply from: Erina (a11n)
Last activity: 2 days, 22 hours ago
Status: not resolved