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Jessica Hartley
Jessica Hartley
I’m obsessed with experience.<br> <br>Customer experience. Client experience. Employee experience. I’m passionate about it all because these touchpoints form a connected experience ecosystem. I thrive at the intersection of employee experience, talent development, and organizational transformation, understanding that when we empower people, we unlock both individual potential and enterprise impact.<br> <br>Across my 20+ year career, I’ve led strategic, global transformation initiatives that place people at the center, using digital technologies, agile methodologies, and data-driven insights to shape what’s next. Whether driving large-scale organizational transformation, guiding capability development, or supporting mergers through technology integration, I’m energized by work that helps teams excel in their work and in how they work together.<br> <br>As Firmwide Talent Lead for Product and Experience, I lead global talent strategy and execution across recruiting, onboarding, early careers programming, career development, and learning and development. I partner closely with senior leaders and HR to build strong, inclusive talent pipelines and create experiences that help people grow with intention.<br> <br>I’m especially energized by helping shape the workforce of the future as AI, agentic technologies, and emerging digital capabilities reshape how work gets done. That includes leaning into evolving skills, roles, ways of working, operating models, and job architecture, while recognizing that human skills such as judgment, curiosity, adaptability, collaboration, and empathy remain just as critical as technical and domain expertise.<br> <br>I also serve as the Learning & Development Community of Practice Lead for our broader Tech, Data, and Product population, aligning learning priorities, scaling best practices with a lens on how AI is evolving "how" we learn and helping teams build the capabilities and experiences they need to grow and deliver impact.<br> <br>Beyond my role, I serve on the Atlanta Tech Center Leadership Team and as Global Co-Chair of our Pride Executive Forum for Managing Directors and Executive Directors within The Office of LGBTQ+ Affairs. I’m also the executive sponsor for our Internal Community Engagement Team in the Atlanta Tech Center and a member of the Black Executive Forum and Women on the Move.<br> <br>In community service, I serve as a Board Trustee for WorldOregon, a Board Member of PFLAG Black Metro Atlanta, and a Board Member with the Diabetes Association of Atlanta.<br> <br>Together, let’s build an inspiring, inclusive, and future-ready world of work. Shine on!
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